About Our Client

Leading loss adjusting company specializing in providing comprehensive insurance claims management solutions.

Job Description

Drive the local business in line with the company's overall aims and objectives, including management of budgets (revenue and GP) and Working Capital (AR and WIP)
Client-facing and market-facing representation of the company in Spain and Italy;
Increases company's market share and revenue with insurers, brokers and corporate clients in the markets through business development activities and account management of existing client relationships.
Ability to manage complex claims, with relevant technical and insurance knowledge.
Ensure adherence to company global policies,local regulatory frameworks, insurance market requirements, and professional standards.
Maintain oversight of internal controls within the region, including financial controls, operational procedures, and quality assurance frameworks.
Implement and monitor compliance with internal audit recommendations, group risk policies, and local legal obligations.
Promote a culture of integrity, ethical behaviour, and regulatory compliance across all offices and teams.
Identify operational, financial, and client-related risks and proactively implement mitigation measures.
Maintain oversight of business continuity readiness in the region, including disaster recovery protocols and crisis-response procedures.
Monitor and escalate significant claim issues, market risks, or regulatory developments affecting operations.

Bachelor's degree in a related field (e.g., insurance, finance, business administration) or equivalent work experience.
Good understanding of key financial performance indicators, such as Revenue, Work-in-Progress and Cost Management
Extensive experience in loss adjusting or claims management, with a proven track record in the industry, notably in a management role
Strong leadership skills with the ability to motivate and inspire a team.
Excellent interpersonal and communication skills, both written and verbal.
Good knowledge of insurance policies, coverage, and claims settlement processes.
Solid understanding of industry regulations and compliance requirements.
Strong analytical and problem-solving abilities, with keen attention to detail.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Fluent in English, Spanish and/or Italian and ability to live and work in Madrid.

Travel required throughout Spain and Italy; and internationally.

Contact

Jaime Cristobalena

Quote job ref

JN-062026-7034636