Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work.

Eaton's Mobility Group has an opening for a Quality Engineer Customer Service who will refer directly to the Plant Quality Manager and will join us in Bosconero valves plant being responsible for planning, coordinating and supervising all the customer quality related activities, acting as the customer representative in the organization.

What you’ll do:

• Provide general Customer Support (process, product, quality)
• Proactively work with customer and plant to anticipate and address problems and issues before they escalate
• Maintain customer relationships by frequently proactively visiting all customer facilities in regional European area.
• Support CRR reviews and work on improving Customer Relationships
• Support Plant requested changes (SREA, PTR, etc..), Support New Product Launch (primary support plant)
• Provide Warranty Analysis Feedback and organize collection of warranty parts
• Perform reactive customer complaint support
• Support non EMEAVG with customer base in EMEA
• Provide weekly reports, providing customer updates, disruptions (Eaton and others), and competitor information.
• Develop and maintain quarterly a customer contact list, name, title, phone numbers, and next level supervisor

Qualifications:

Master degree in Mechanical Engineer or equivalent
1-2 year in Automotive Original Equipment Manufacturer (OEM) or Tier 1 experience in Manufacturing, Quality or Engineering

What we offer:

Competitive compensation and benefits package
Challenging projects in dynamic collaborative team in an international environment
We care about Inclusion and diversity, and we care about you– in Eaton we have several initiatives celebrating diversity and making our daily life more inclusive
We make your aspirations matter – Eaton encourages internal promotion, whenever possible
We make your wellbeing matter – we offer Health Insurance Plan (MetaSalute) and a Company Welfare plan for all Eaton Employees, we have also an Internal quality canteen with healthy food.
We make your growth matter – we invest in our employee for the long term with annual performance&Development reviews.
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.

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Junior Quality Engineer-Customer Service