We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

As Maître d’hôtel you will organize the catering sales outlet for which you responsible, ensures the quality of service offered to customers, manages and motivates the team to promote sales and quality of service. You will contribute to the expansion of catering sales revenue. The Maître d’hôtel must also ensure compliance with and application of health and safety rules.

MAIN RESPONSIBILITIES:

Professional skills and customer relations:

Provides and supervises excellent customer care
Advise the customer through a perfect knowledge of the products offered.
Coordinate the activity of the team
Prevents wastage and loss of raw materials
Participates in inventories
Analyses results and implements corrective actions
Applies brand and hotel procedures and policies
Ensuring compliance with health and safety standards (HACCP).
Organize the covers according to business forecasts
Pays attention to customers’ comments (follow-up)

Qualifications

SKILLS REQUIRED

2-3 years experience in the same role
Sense of hospitality and service
Commercial mindset
Leadership
Good interpersonal skills and self-confidence
Ability to work effectively as a team and sense of initiative
Language proficiency according to hotel needs
Fluent in Italian & English, French is highly valued

Additional Information

What we offer:

Be part of an international company
Work for a leader brand as Accor present in more than 110 countries
Training, development and career opportunities
Benefits according to the role
Accor discounts card

Your development :

What's more, Accor offers you training throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

We will be waiting for you!

Be ALL you are with all your Heart #LimitlessCareers

The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91

MAITRE F/M