Empresas: Meliá Hotels International

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies Then you connect with the ME by Meliá brand

** Salary package: from £26,400 up to £26,800// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

Aura Host

Responsibilities will include, but are not limited to:

Deliver Exceptional Guest Experiences : Anticipate guest needs, personalize their stays, and exceed their expectations at every turn.
Use Innovative Tools : Leverage customer experience management systems to ensure every interaction is seamless and special.
Drive Continuous Improvement : Monitor guest feedback and implement creative strategies to enhance their experience.
Create a Sensory Masterpiece : Maintain impeccable standards in lighting, décor, aroma, and music, ensuring every space feels perfect.
Optimize Resources : Manage material orders efficiently, keeping costs in check while maintaining our high standards.
Embrace Digital Innovation : Shape and enhance the digital experience for our guests in line with our global strategy.

Requirements:

A passion for hospitality and creating unforgettable guest experiences.
A proactive, detail-oriented mindset with a knack for solving problems.
The ability to remain on your feet for extended periods.
Fluency in English; proficiency in additional languages (such as Spanish) is a plus.
An appreciation for sensory design and how it enhances guest satisfaction.

Why Youll Love Working Here

A Culture of Excellence : Be part of a team thats passionate about setting new standards in hospitality.
Innovation & Growth : Work with cutting-edge tools and systems that empower you to make a difference.
A Beautiful Environment : Immerse yourself in a workplace that prioritizes sensory excellence from décor to background music.
Supportive Teamwork : Collaborate with like-minded professionals who share your commitment to guest satisfaction and operational efficiency.

Because belonging to the great Meliá family is being VIP

Holidays: 28 days holiday including 8 public holidays
Contributory pension scheme
Refer a friend bonus: £500 (subject to successfully completed 6 months probation)
Discounted dental and health cover with HSF
Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
High street discounts: with Perks at Work
Meals on duty, Payday Parties and Laundry

Requisitos :

ME London - Aura Host - ()