Stipendio medio: euro37.817 /annuale
Più statistiche ...switchboard according to the hotel standards, policies and procedures
Manage and oversee all requests received through Belmond app and Chat
Support the Front Office team with guest correspondence and requests
Ensure that all guests details and data are properly...
...strategie di marketing digitale cross e multi channel utilizzando tutti gli strumenti necessari (ad esempio sito Web, mail, social media, chat, automazioni, advertising);
Supervisionare i team operativi e il corretto flow dei progetti nel rispetto degli obiettivi...
...activity to proper internal parties
Handle reservation inquiries and relative requests, communication (Concierge emails, phone, chat)
Anticipate Guests’ needs and handle Guests’ complaints
Responsible for night shifts during Night Auditor day off: He /...
...hotel services and venues
Handle reservation inquiries and relative requests
Support the team with Concierge emails, PBX, chat
Consistently meet or exceed defined performance expectations as per management’ goals ensuring all guest’ satisfaction...