Sales Account Manager (on-site)

Sales Account Manager

As an Account Manager, you'll drive business growth by converting leads and nurturing client relationships across a diverse portfolio. You'll be the bridge between our services and clients, from individual professionals to large corporations, ensuring exceptional service delivery and sustainable growth.

We are offering an in‑house position, in our offices in Rome.

Key Responsibilities

• Client Acquisition and Relationship Building: lead the full client acquisition process by transforming inbound leads into long‑term partnerships through tailored solutions.
• Account Development: identify and capitalize on opportunities for account growth while maintaining and strengthening relationships with existing clients.
• Portfolio Management: oversee and ensure the health, profitability, and satisfaction of your client portfolio.
• Cross‑Functional Collaboration: partner with internal teams to deliver outstanding client solutions and drive continuous improvement.
• Performance Tracking: analyze KPIs and implement data‑driven strategies to optimize client portfolios for better performance.

Requirements

• Professional Experience: demonstrated success in client acquisition and retention, with a proven ability to convert leads into lasting partnerships.
• Account Management Expertise: strong track record in growing and maintaining client relationships, maximizing account value, and ensuring profitability.
• Language Skills: fluent in English, with proficiency in at least one additional language (Italian, German, or French preferred).
• Cultural Competence: proven ability to work effectively in multicultural environments with a diverse range of client portfolios.
• Analytical Skills: experience in monitoring and enhancing key metrics such as client retention rates, revenue growth, and customer satisfaction.
• Ability to thrive in fast‑paced settings, managing multiple priorities effectively.
• Proven track record of successful teamwork and consistently surpassing targets.
• Strong strategic problem‑solving abilities, with a focus on customizing solutions to meet diverse client needs.

Location

Headquarter (Rome - Italy)

Benefits and Perks

At Translated, we see our people as athletes, and Pi Campus as the place where they can reach their full potential. This vibrant environment fosters talent aggregation and continuous growth of mind, body, and spirit. We nurture and support the team’s personal and professional development every day through growth‑oriented initiatives like personalized learning paths and networking events with industry leaders, health‑oriented initiatives like massages, sauna, and workouts in our gym and swimming pool, as well as relaxation rooms, open meeting rooms, a cafeteria, and fully equipped kitchens in every villa. In case of need, every team member has access to psychological, legal, and financial support.

Diversity Statement

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal‑opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.

If this description reflects your experience, we are excited to meet you!