D365 Implementation Manager (Italy) (9 Month Contract)

ph3D365 Implementation Manager (Italy) (9 Month Contract) /h3 ul liContract /li liDepartment: Business Transformation /li /ul pThis is a 9 month contract - paid on a salary basis. /p pbPurpose of the role: /b /p pThe Implementation Manager is accountable for successful deployments at factories and selling entities, across Italy. This role focuses on bridging the gap between programme delivery and site execution—developing detailed implementation and cutover plans, aligning functional teams, coordinating resources, and ensuring risks are proactively managed. While closely collaborating with project management and change teams, the Implementation Manager is specifically responsible for making the implementation happen on the ground—ensuring the site is ready, resilient, and supported through go-live and early adoption. /p pKey Responsibilities and Outcomes: /p ul liDevelop and maintain a detailed implementation plan for the ItalyD365 deployments, based on a central programme template and tailored to site-specific operational needs. /li liLead and coordinate all site-level preparation activities for deployment, working across functional areas such as Production, Supply Chain, Engineering, Quality, Contracts, HR, and Finance. /li liOwn and execute the cutover planning process, including the development of cutover checklists, resource plans, and runbooks in alignment with central programme guidance. /li liEnsure technical and operational readiness by defining, tracking, and closing readiness activities and dependencies across site functions. /li liAct as the primary interface between the central programme and local site teams to ensure alignment of deployment timelines, issue resolution, and change requests. /li liCollaborate with functional deployment leads and SMEs to define and validate business scenarios, test outcomes, and legacy system transition requirements. /li liIdentify, document, and manage site-specific risks, assumptions, issues, and dependencies (RAID) related to the implementation, escalating to programme leadership where necessary. /li liCoordinate implementation governance routines, including readiness checkpoints, go/no-go decision inputs, Early Life Support (ELS) preparation, and post-go-live stabilisation planning. /li liApply structured change management techniques to support adoption—e.g., supporting communication rollouts, coordinating localised training efforts, and preparing knowledge transfer sessions (without assuming ownership of business readiness). /li liTrack and report against a clear set of implementation KPIs that are a blend of programme and operational measures, SLAs, and post-go-live support metrics. /li liContribute to site-level lessons learned sessions post-deployment and feed back into the central programme for continuous improvement. /li /ul pbQualifications Technical knowledge: /bbr/bEssential /b /p ul liTrack record of delivering enterprise-wide business applications, including ERP implementation across an engineering, design and manufacturing organisation /li liProven ability to manage large complex projects and multiple work streams. /li liStrong understanding and application of project management competencies including scope, time, costs, quality, HR, communications and risk management. /li /ul pbPersonal Specification:br/Essential /b /p ul liHighly motivated, self-starter with a personal commitment to delivery /li liAble to ‘lead from the front’ by taking a hands‑on approach to delivery. /li liDemonstrated ability to influence and motivate teams across many functions /li liFluent in Italian and English /li /ul /p #J-18808-Ljbffr