Forward Deployed Engineer

pThe Technology Innovation team of Grafton, global brand in charge of Professional Recruitment, is looking for a strongForward Deployed Engineer (FDE) /strong for an AI Platform. /p pYou’ll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. /ppYou’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. /ppThis is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations. /ppstrongWhat You’ll Do /strong /pp● Partner with customers to understand operational challenges and success criteria /pp● Translate open-ended problems into clear technical designs and implementations /pp● Build AI agents that integrate with customer systems and perform real tasks /pp● Own deployments, including reliability, performance, and continuous improvement /pp● Test with real data, measure outcomes, and iterate based on results /pp● Collaborate with Product Engineering to ship high-quality solutions /pp● Contribute to tools, documentation, and best practices that scale customer delivery /ppstrongWhat We’re Looking For /strong /pp● 5+ years of experience in software engineering or technical problem-solving roles /pp● Strong fundamentals in software design, system thinking /pp● Experience working across systems, integrations, and data flows /pp● Comfort working directly with customers and owning ambiguous problems /pp● Clear communication skills and a strong ownership mindset /pp● Curiosity and interest in building AI-powered systems that work in practice /ppstrongNice to Have /strong /pp● Experience in forward-deployed, solutions engineering, or customer-facing roles /pp● Exposure to AI agents, automation, or conversational systems /pp● Experience operating and improving production systems /ppbr / /ppLocation: Rome or Milan (smart working 1/2 days per week) /p