Customer Experience Banker: Remote & Growth Focused

pstrongSummary:br/strongOur branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. /ppstrongDescriptionbr/strongstrongSummary:br/strongOur branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.brstrongDuties Responsibilitiesbr/strongulliProviding excellent customer service and effectively resolving customer issues. /liliBeing proficient in understanding and educating customers on consumer deposit products. /liliProactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. /liliEducating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. /liliAdhering to all operational, security, risk and regulatory policies and procedures. /liliDemonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. /liliOther duties as assigned.brbr/li /ulstrongBasic Qualificationsbr/strongulliHigh School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.brbr/li /ulstrongPreferred Qualificationsbr/strongulli1 year or more in customer service in banking, financial services or goal driven retail sales. /liliCash handling skills. /liliComfort with technology such as mobile services and online banking services.brbr/li /ulstrongExempt Status: (Yes /strong = not eligible for overtime pay) (strongNo /strong = eligible for overtime pay)brNobrstrongWorkplace Typebr/strongOfficebrOur Approach to strongOffice /strongWorkplace TypebrCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.brHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.brHuntington is an Equal Opportunity Employer.brTobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.brstrongNote to Agency Recruiters: /strongHuntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. /p #J-18808-Ljbffr