F Service Specilist - Luxury Vip Hospitality

ppbJob title: FB Service Specilist – Luxury VIP Hospitality /b /ppbDate: ASAP /b /ppWe are seeking a polished and versatile bFB Service Specilist /bto deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences. /ppAs the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. /ph3Key Responsibilities /h3ulliGreet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure. /liliProvide bespoke, discreet service that aligns with each guest’s unique preferences and requirements. /liliManage guest comfort, including assistance with luggage, seating, and personal arrangements. /liliMaintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance. /liliSafeguard guest privacy and confidentiality in all interactions. /liliCollaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience. /liliPrepare and present food and beverages with elegance and precision, adhering to luxury service standards. /liliEnsure impeccable quality, hygiene, and presentation in all dining offerings. /liliMaster the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections. /liliSet up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing. /liliMonitor inventory levels, reporting shortages or supply needs to management in a timely manner. /liliComply with all food safety and health regulations to maintain a safe and sanitary environment. /liliReview daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs. /liliAddress guest requests promptly and resolve concerns with diplomacy and efficiency. /liliSupport colleagues during peak periods, ensuring smooth and uninterrupted service. /liliAssist in event preparation, including exhibitions, special gatherings, or terminal upkeep. /liliMaintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards. /liliDocument and relay guest feedback, incidents, or service issues to supervisors for continuous improvement. /liliPerform additional tasks as assigned by management to support operational and guest service goals. /li /ulh3Key Requirements /h3ulliHigh school diploma or equivalent qualification in Hospitality, Tourism, or a related field. /lili1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in: /liliVIP or concierge service environments /liliExperience in both guest services and FB operations is highly advantageous. /liliExceptional interpersonal and communication skills to engage warmly and professionally with guests. /liliOutstanding customer service abilities, with a guest-first mindset and problem-solving aptitude. /liliPolished appearance and demeanour, aligning with luxury service standards. /liliThrive in fast-paced, high-pressure environments while maintaining composure and efficiency. /liliMeticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly. /liliCollaborative team player with a proactive, adaptable, and can-do attitude. /liliBasic IT proficiency, including MS Office applications. /li /ulpNote: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. /ppGreater Milan Metropolitan Area, Italy /p /p #J-18808-Ljbffr