Application Engineer (M/K)
Sma, Llc
ph3Application Engineer (m/k) /h3pAzienda : Sma, Llc Tipo Lavoro : Full Time Italy /ph3Descrizione Lavoro - Application Engineer (m/k) /h3pCurrently we are looking for: /ph3Purpose of the position: /h3pEnsuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations. /ph3Your role: /h3h3Application Packaging Deployment /h3ulliPackaging applications (MSI, EXE) for distribution via Microsoft Intune /liliCreating .intunewin packages using the Microsoft Win32 Content Prep Tool /liliDefining installation and uninstallation routines and detection rules /liliPlanning, testing, and rolling out software packages /liliMaintaining and updating existing applications /li /ulh32nd Level Support – Client Applications /h3ulliAnalysis and resolution of incidents related to client software /liliTroubleshooting installation and runtime issues /liliEvaluation of logs and performance of root cause analyses /liliSupporting 1st Level Support with more complex issues /liliCommunication with softwareprovidersand internal stakeholders /li /ulh3Cross-functional tasks /h3ulliDocumentation of packaging, solutions, and processes /liliContribution to the optimization of deployment and support processes /li /ulpLocation: Opolska, Kraków /ph3What we require: /h3ulliDegree in Information Technology or equivalent qualification /liliSeveral years of experience in software packaging and IT support /liliApplication Packaging Deployment (MSI, EXE, Intune) /liliSoftware Distribution and Packaging in Enterprise Environments /liliTroubleshooting Client Applications and Deployment Processes /liliMicrosoft Intune /liliWindows Installer (MSI), silent installations, and deployment processes /liliStrong knowledge of Windows client operating systems /liliExperience with PowerShell or other scripting languagesis a plus /liliProficiency in English min. B2 (C1 is a plus) /liliGerman languageB2 /liliAnalytical thinking and the ability to work in a structured and independent manner /liliStrong organizational skills and the ability to prioritize tasks effectively /li /ulpSMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation. /ppKamila Dziedzic | SMA Magnetics Sp. z o.o. /p /p #J-18808-Ljbffr
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