Solution Engineer

pstrongAbout Autel Energy /strong /ppbr / /ppDriven by Intelligence. Powered for the Future. /ppbr / /ppAutel is a global technology innovator in automotive diagnostics, intelligent mobility, and energy solutions. Autel Energy provides AC and DC charging products and integrated solutions for a wide range of commercial, fleet, residential, and public charging scenarios. As our European energy business continues to grow, we are looking for a customer-focused Solution Engineer to help translate complex technical requirements into reliable and commercially relevant charging solutions. /ppbr / /ppstrongRole Purpose /strong /ppbr / /ppThe Solution Engineer provides pre-sales technical support and solution consulting for customers, partners, and internal commercial teams. The role is responsible for understanding customer requirements, designing suitable EV charging solutions, presenting technical concepts, and coordinating with Product Management and RD to validate solution feasibility. The Solution Engineer supports opportunities from early technical discovery through solution validation and project handover, while helping improve products, tools, and working processes through structured market and customer feedback. /ppbr / /ppstrongKey Responsibilities /strong /ppbr / /pp1.Pre-sales Technical Support\ /pulliProvide technicalconsultation and pre-sales support to customers, distributors, service partners, and internal sales teams. /liliLead technical discovery discussions to understand customer use cases, site conditions, operational requirements, and integration needs. /liliRespond to technical questions, requests for information, and solution-related sections of tenders or customer proposals. /liliSupport product demonstrations, technical workshops, customer meetings, and industry events. /li /ulp2.Solution Design and Presentation /pulliDesign and recommend suitable AC and DC charging solutions based on customer requirements and applicable charging scenarios. /liliPrepare and present solution concepts, system architecture, product configuration, and technical value propositions. /liliSupport solution sizing, product selection, interface definition, and basic integration planning. /liliEnsure proposed solutions are technically feasible, clearly documented, and aligned with current product capabilities. /li /ulp3.Technical Coordination and Project Support /pulliCoordinate with Product Management, RD, Technical Support, Service, and Project Delivery teams to validate customer solutions. /liliProvide technical coordination during solution validation, pilot activities, and project implementation handover. /liliIdentify technical dependencies, risks, and gaps, and support the definition of mitigation actions. /liliMaintain clear technical communication with customers and internal stakeholders until open solution topics are resolved. /li /ulp4.Customer and Partner Enablement /pulliBuild trusted technical relationships with customers, channel partners, installers, and service providers. /liliDeliver product and solution training for customers and partners where required. /liliSupport certifications, workshops, proof-of-concept activities, and other solution-related internal initiatives. /liliPromote consistent technical positioning and effective use of Autel products and solution capabilities. /li /ulp5.Product Feedback and Continuous Improvement /pulliCollect and structure customer, partner, and market feedback for Product Management and RD. /liliSupport product improvements by identifying recurring technical needs, integration gaps, and usability issues. /liliContribute to the development of reusable solution documentation, technical presentations, FAQs, and best-practice materials. /liliRecommend improvements to internal pre-sales and solution engineering processes. /li /ulp6.Key Success Measures /pulliQuality, accuracy, and responsiveness of pre-sales technical support. /liliConversion of customer requirements into feasible and competitive solution designs. /liliEffectiveness of technical presentations, workshops, and solution validation activities. /liliTimely resolution of technical questions, risks, and cross-functional dependencies. /liliCustomer and partner satisfaction with technical engagement. /liliQuality of product feedback, documentation, and internal knowledge sharing. /li /ulpbr / /ppbr / /ppstrongCandidate Profile /strong /ppbr / /ppstrongEducation and Experience /strong /pulliBachelor's degree in Electrical Engineering, Automation, Mechatronics, Electronics, Energy Systems, or a related technical discipline. /lilistrongRequired 3+ years of relevant experience /strong of experience in solution engineering, pre-sales engineering, technical consulting, application engineering, or another customer-facing technical role. /liliExperience in EV charging, energy, electrical infrastructure, automotive, mobility, renewable energy, or a related industry is preferred. /liliExperience working with international customers, partners, or cross-functional technical teams is an advantage. /li /ulpbr / /ppstrongTechnical Knowledge /strong /pulliGood understanding of EV charging systems, including common AC and DC charging scenarios. /liliFamiliarity with OCPP and charging infrastructure communication or integration concepts. /liliAbility to understand electrical and system-level requirements and translate them into practical customer solutions. /liliAbility to read and explain technical documentation, specifications, system diagrams, and product configuration information. /liliKnowledge of local electrical standards, grid requirements, or charging regulations is an advantage. /li /ulpbr / /ppstrongCore Competencies /strong /pulliStrong customer-facing communication, presentation, and technical consulting skills. /liliStructured problem-solving and the ability to manage several technical priorities in parallel. /liliProactive, reliable, and detail-oriented working style with strong ownership. /liliAbility to collaborate effectively across Sales, Product, RD, Service, and Project Delivery teams. /liliConfidence working with stakeholders at different levels in an international environment. /liliCommercial awareness and the ability to balance customer needs with technical feasibility and product capability. /li /ulpbr / /ppstrongLanguages and Travel /strong /pulliFluent English is required. /liliItalian is/are required or strongly preferred. /liliAdditional European languages are an advantage. /liliMandarin is preferred. /li /ulpbr / /ppstrongRole Scope and Boundaries /strong /pulliThis is primarily a pre-sales and solution engineering role; br / it does not carry direct sales quota ownership unless explicitly stated. /liliThe role supports technical solution definition and project handover but is not the sole owner of end-to-end project delivery. /li /ulpbr / /ppstrongWhat We Offer /strong /pulliAn opportunity to contribute to the growth of EV charging and smart energy solutions in Europe. /liliAn international working environment with close collaboration across commercial and technical teams. /liliHigh autonomy, direct access to decision-makers, and strong opportunities for professional development. /li /ulpbr / /ppLocation: Milan, Italy /ppStart date: As soon as possible /ppWorking hours: Full-time /ppbr / /ppApply now and join Autel Energy to create a green future together! /ppbr / /ppContact: Apply directly onstrong LinkedIn /strong or send your resume to . /ppbr / /ppPlease mention the position that you are applying for in the subject. /ppBest of luck with your job application! /p