Projektmanager/Business Analyst Dynamics
TMC
Über diese Stelle
Dynamics 365-Projekte mit Schwerpunkt auf Contact-Center-Prozesse. In dieser Rolle arbeiten Sie eng mit Geschäftsinteressenten und IT-Teams zusammen, um Anforderungen zu erfassen, Projektaktivitäten zu koordinieren, die Lösungsentwicklung zu unterstützen und eine erfolgreiche Einführung der Dynamics 365-Funktionen über alle Kundenschnittstellen hinweg sicherzustellen.
- Verwaltung und Koordination von Microsoft Dynamics 365-Projekten in Bezug auf Contact-Center-, Kundenservice- und CRM-Prozesse.
- Erfassen, analysieren und dokumentieren von geschäftlichen Anforderungen sowie deren Übersetzung in User Stories, funktionale Spezifikationen und Projektziele.
- Unterstützung bei der Prozessabbildung und Gap-Analyse über alle Kundeninteraktionsabläufe hinweg, einschließlich Sprach-, Chat-, E-Mail-, Routing-, Fallmanagement- und Produktivitätsprozesse für Agenten.
- Koordination von Projektzeitplänen, Meilensteinen, Risiken, offenen Punkten und Abhängigkeiten sowie Sicherstellung der rechtzeitigen Nachverfolgung mit Geschäfts-, technischen und Herstellerteams.
- Beitrag zu Tests, UAT, Schulungs- und Einführungsaktivitäten, Erstellung von Dokumentationen, Statusberichten und Berichterstattungsmaterialien für Stakeholder.
Offerta di lavoro pubblicata 2 giorni fa
Offerte di lavoro simili
- ...Over deze vacature Dynamics 365-projecten, met een focus op Contact Center-processen. In deze rol werk je nauw samen met zakelijke belanghebbenden en IT-teams om vereisten te verzamelen, projectactiviteiten te coördineren, oplossingsontwerp te ondersteunen en ervoor...Dinamico
34.000 €
pWe are looking for a Project Manager / Business Analyst to support the delivery of Microsoft. /ph3About The Member Company /h3pWe are a global... ...solution design and ensure the successful adoption of Dynamics 365 capabilities across customer interaction channels. /pulliManage...DinamicoImpiego permanenteLavoro ibrido34.000 €
...Digital & IT About this vacancy Dynamics 365 projects, with a focus on Contact... ...this role, you will work closely with business stakeholders, IT teams to gather... ...experience as Project Manager, Business Analyst, Functional Analyst or Consultant on CRM...DinamicoTempo pienoImpiego permanenteLavoro ibrido- ...Anforderungen zu erfassen, Projektaktivitäten zu koordinieren, die Lösungsentwicklung zu unterstützen und eine erfolgreiche Einführung der Dynamics 365-Funktionen über alle Kundenschnittstellen hinweg sicherzustellen. /p ul liVerwaltung und Koordination von Microsoft Dynamics...Consigliato
- ...Business Analyst – Dynamics 365 Finance & Operations Permanent Job Join our team and start a new adventure in an international and dynamic environment, where you will be able to fulfil your career expectations in a fast-growing organization. Being a consultant at...DinamicoImpiego permanenteLavoro ibrido
- pKirey Advisory is seeking a Senior Business Analyst to support clients in the Financial Services sector, with emphasis on Wealth Management... ...project teams, and delivering value by translating business needs into actionable solutions within a dynamic /p #J-18808-LjbffrDinamico
- ...organisations to craft resilient and sustainable businesses, guiding them through transformational... ...way. /p h3The role /h3 pAs a Business Analyst within the Sustainable Finance team, you... ...towards a sustainable world. /li liA dynamic, global and supportive team of...DinamicoStage/TirocinioOrario flessibile
- ...liliSupport portfolio management activities and business monitoring /liliManage and maintain CRM... ...Managers, Portfolio Managers, Credit Analysts, and Business Managers to support... ...liliComfortable working in an international and dynamic environment with diverse stakeholders...Dinamico
- ppWe are looking for a bBusiness Analyst /b to join our team. /p /brpThe successful candidate... ..., acting as a liaison between the business, suppliers, and technology partners. /p... ...progress of activities related to Microsoft Dynamics 365 Business Central, integrations with...Dinamico
- ...Do /strong /pulliConduct in - depth research on overseas market dynamics, closely monitor changes in industry policies and regulations,... ...implementation effects in the later stage, providing professional business analysis support. Use financial analysis methods to calculate...DinamicoStage/Tirocinio
30.000 €
...capabilities, commercial understanding and operational discipline. The Business Analyst, plays a key role in supporting business performance... ...high attention to detail and a solid understanding of sales dynamics, distribution networks, KPIs and business performance drivers...DinamicoTemporaneoTempo pieno- ...team, Zenith Global is seeking a bBusiness Analyst /b who will report directly to the bHead... .../h3ulliManage and continuously improve business processes related to the procurement of... .../ulh3What we offer: /h3ulliA role in a dynamic, growing and inclusive environment, with...DinamicoAuto aziendaleRemotoOrario flessibile
30.000 €
...capabilities, commercial understanding and operational discipline. The Business Analyst, plays a key role in supporting business performance... ...high attention to detail and a solid understanding of sales dynamics, distribution networks, KPIs and business performance drivers...DinamicoTemporaneoTempo pieno- ...We are looking for a Business Analyst to join our team. The successful candidate will play a key role in the company's digital evolution... ...the correct progress of activities related to Microsoft Dynamics 365 Business Central, integrations with Salesforce, Slack, and...Dinamico
45.000 € - 60.000 €
...as well as providing real-time data and business intelligence to help people make better... ...developing their career as a Commercial Finance Analyst. This position is intended for... ...enterprise-wide finance initiatives in a dynamic, international, and highly innovative environment...Dinamico30.000 € - 42.000 €
.../brul /brliGather, analyze and document business and functional requirements for Retail and... ...5 years of experience as a Business Analyst, with solid experience in Retail and Point... ...available learning modules. /li /brliA dynamic workplace with internal events, team building...Dinamico25.000 € - 30.000 €
...Work, and Innovation, with a focus on own People. We offer a dynamic, young and growing environment with the following benefits:... ...Academy for training & certification; We're looking for a Business Analyst. You'll play a crucial role in bridging the gap between...DinamicoPaga orariaSmart workingApprendistatoLavoro ibridoOrario flessibileTesisquare Spa
Milano7 giorni fa30.000 € - 42.000 €
...new professional adventure as a bBusiness Analyst - Retail Point of Sales /b in one of our... .../h3 ul liGather, analyze and document business and functional requirements for bRetail... ...and available learning modules. /li liA dynamic workplace with internal events, team building...Dinamico- ...Balich Wonder Studio, a leading live entertainment group based in Milan, seeks a Business Analyst & Business Coordinator to support a dynamic portfolio of projects. You will analyze market trends, collect business intelligence, and coordinate critical activities across...Dinamico
30.000 €
...p pWould you like to start a new professional adventure as a Business Analyst - Connectivity Digital Ecosystem in one of our opportunities... ...an internal Academy and available learning modules. /li liA dynamic workplace with internal events, team building activities and...DinamicoRemoto30.000 € - 60.000 €
...with the creativity of a scale-up and the expertise of an enterprise. We are seeking a motivated and detail-oriented Business Analyst to join our dynamic Delivery team. In this role, you will leverage your experience to analyze business processes, gather critical...DinamicoLavoro da casa- ...held in the fund's portfolio. The Senior Analyst is responsible for the in-depth analysis... ...the valuation process (data gathering, business and corporate strategy assessment, valuation... ...competing priorities and adapt to a dynamic environment (desirable) /liliFamiliarity...DinamicoOrario flessibile
- ...premier corporate advisory firm specializing in global market business development and high-level strategic advisory services. We help... ...actionable insights that help our clients make informed decisions in dynamic global environments. Key Responsibilities Track and...DinamicoLibero professionistaTurniOrario flessibile
35.000 €
...you will expand your skills in a multicultural, challenging, and dynamic environment. /p pbDare to join Edenred and get ready to thrive... ...e valutare la probabilità di raggiungimento degli obiettivi di business attraverso l'analisi di indicatori di performance sia...DinamicoImpiego permanente- ...STAGE JR COMMERCIAL ANALYST Trussardi is a lifestyle brand that represents the essence... ..., contributing to the monitoring of business performance and the development of effective... ...on business processes and commercial dynamics. A dynamic and meritocratic environment...DinamicoTempo pienoStage/TirocinioLavoro ibrido
28.000 € - 35.000 €
...Role: Business Analyst & Business Coordinator Reports to: Business Director Special Projects Salary Range: 28.000 – 35.000 euro... ...their top-notch analytical and coordination skills to a dynamic and ever-evolving portfolio of projects being responsible for...DinamicoTempo pieno- ph3bRole: /b /h3 pBusiness Analyst Business Coordinator /p h3bReports to: /b /h3 pBusiness Director Special Projects /p h3bSalary Range: /b... ...contribute their top-notch analytical and coordination skills to a dynamic and ever-evolving portfolio of projects being responsible for...Dinamico
- ...and external stakeholders to contribute to the development of business plans and strategy. What You Can Expect Sales Analysis... ...preferred Familiarity with the On-Trade channel and its key dynamics; previous exposure to bars, restaurants, hospitality, or...DinamicoTempo determinato
- ...Within the Sourcing team, the Sales Analyst & Support ensures the management of a sale... ...Manager Sales) and with our Brand partner Business review preparation together with the KAM... ...learn and adapt to new challenges in a dynamic environment. You have a high level of...DinamicoSmart workingStage/TirocinioLavoro ibridoTurno di pomeridianoOrario flessibile
- ...NAIT to build more complex agents and automations, advising on requirements May act as point of contact for platforms (Maximo, Dynamics 365, Power BI, SharePoint) Own Scalable Operations' data quality standards across tools Maintain automation and AI backlog; validate...DinamicoOrario flessibile
Ricerche correlate
- stage project manager junior Milano
- project manager lusso Milano
- project manager ricerca e sviluppo Milano
- project process manager Milano
- project manager moda Milano
- responsabile di progetto Milano
- project manager consultant Milano
- project manager pmp Milano
- project manager remoto Milano
- project manager traduzione Milano