Travel Industry Relations Manager

Here at BizAway, we Deliver the Future of Travel.

We have been ranked as Europe’s fastest-growing Travel Management Company for 4 years in a row, but we are just getting started: our ambition is to become one the leading global actors in this space.

We combine cutting-edge technology with a human-centric approach to redefine how companies manage their travel, all while keeping sustainability at our core.

If you are a high-achiever, thrive in a fast-paced environment, and want to build the future alongside a team that values proactivity, ownership, and bold results, you’ve found your place.

We are looking for an experienced and results-driven Travel Industry Relations Manager (m/w/d) to lead and manage our dynamic Travel Partnership Team. The ideal candidate will have expertise and a strong understanding of the Travel Tech Industry.  

In this role, you will shape and drive a high-impact Travel Partnership Strategy aligned with our long-term vision, leveraging key GDS relationships—primarily Amadeus—and architecting strategic commercial agreements across all business verticals to accelerate growth.

• Partnership Strategy Definition: aligning the partnership strategy with overall business objectives and vision (e.g., geographic expansion, growth, acquisition of new customer segments);
• As a manager, you will guide a team of 3 people, acting as a bridge between the Partnership team and other business functions and defining team KPIs, assigning individual and team targets aligned with the business strategy;
• Development of new opportunities and identification of new supply providers, in order to create new business and revenue opportunities;
• IATA management: global and strategic design (Remittance Holding Capacity, Guarantee Status, BSP management);
• GDS strategy (Amadeus): lead periodic contract renegotiations, identify development needs and evaluate available solutions, oversee the roll-out and implementation of Amadeus features within the organization;
• Manage commercial supplier relations with our partners, in particular Air, Stays, Trains, Car rental key suppliers;
• Drive periodic contract reviews with our suppliers;
• Override negotiations and promotional campaigns;
• Strategic support for our internal teams (Sales, Operations, Finance).

• Proven experience (10+ years) in Travel Industry ;
• Professional level of Italian and English, both written and spoke;
• Hands-on expertise with Amadeus GDS, including commercial contracts, GDS features, and NDC distribution channels;
• Understanding of the travel booking process, integrations, and the technology landscape (e.g. APIs, and other travel software);
• Knowledge of the latest trends in B2B API integrations and how they relate to travel technology;
• Experience with Business Intelligence tools for internal reports;
• Excellent communication and presentation skills, with the ability to build relationships with both technical and non-technical partners;
• Exceptional leadership and stakeholder management skills, with the ability to bridge operations, tech, sales, and finance;
• Proactivity: you actively propose value-creating solutions and are not afraid of mistakes;
• Flexibility: you are comfortable working in a fast-changing environment with few certainties.

• Previous experience in SAAS companies
• Scale-ups environment

Contract type: Permanent
Working hours: Full-time – 40h/week, from Monday to Friday
Salary: Starting from the 1st level with a salary range from 50K to 70K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio)
Remote work, flexible working hours and great offices in Europe
Equity in the company (stock options plan) and a Welfare program
✈  A seat on a scale-up with skyrocketing growth
Development of your entrepreneurial spirit, having the chance to implement real-impact  business decisions
Multicultural and international team
Collaborative and smart environment to work and learn
Free coffee to kick-start your day and free beers to celebrate together