Account Director, Specialty Markets

We are seeking an exceptional Account Director, Specialty Markets – Middle East to lead our commercial strategy across the Middle East, GCC, Diplomatic, Government Delegations and Entertainment segments.

Reporting to the Director of Sales, this is a pivotal pre-opening role responsible for developing high-value business and establishing Baccarat Hotel Rome as the preferred address for discerning travellers from the region.

About the Role
This is not a traditional account management position.
We are looking for a highly connected sales professional with an established network across the Middle East who knows how to identify opportunities, build influential relationships and negotiate commercially sound business.

Your responsibilities will include:

Developing and executing the sales strategy for the Middle East, GCC, Diplomatic, Government Delegation and Entertainment markets.
Identifying and securing new business opportunities across your assigned segments.
Building relationships with luxury travel advisors, family offices, embassies, government entities, protocol offices, entertainment representatives and key decision makers.
Representing Baccarat Hotel Rome at international trade events, roadshows and client functions.
Negotiating commercial agreements that maximise long-term revenue and profitability.
Working closely with Revenue Management to ensure business is strategically aligned with pricing and market positioning.
Collaborating with Marketing and PR to increase brand awareness across the region.
Providing market intelligence, competitor insights and business forecasts to support commercial decision-making.

About You
Success in this role will come from your relationships, credibility and commercial instincts.
You are someone who understands the nuances of luxury travel within the Middle East and has an established reputation within the market.

To be successful, you will bring:
Significant luxury hotel sales experience with responsibility for the Middle East and GCC markets.
Fluency in both Arabic and English is essential.
An established network across the GCC, luxury travel advisors, government and diplomatic sectors, entertainment representatives and high-net-worth clientele.
Demonstrated success in generating new business and negotiating commercial agreements.
Strong commercial acumen with the ability to analyse opportunities and deliver profitable business.
Exceptional presentation, communication and relationship management skills.
The ability to work confidently with VIPs, government officials and senior executives while maintaining the highest levels of discretion and professionalism.
Previous experience representing an international luxury hotel brand is highly regarded.
We're Looking For Someone Who...
Is a true market specialist with deep knowledge of the Middle East luxury travel landscape.
Has established relationships that translate into business.
Is commercially driven and motivated by creating opportunities rather than maintaining existing accounts.
Can confidently negotiate, influence and close complex business.
Thrives in a pre-opening environment where agility, initiative and collaboration are essential.
Is passionate about luxury hospitality and creating exceptional guest experiences before guests even arrive.

Why Baccarat Hotel Rome?
This is a rare opportunity to be part of one of the world's most anticipated luxury hotel openings.

You'll play a key role in shaping Baccarat Hotel Rome's presence across one of the world's most important luxury travel markets, working alongside an exceptional Commercial team committed to delivering excellence from day one.

If you're ready to build something extraordinary and have the relationships, commercial mindset and market expertise to make an immediate impact, we'd love to hear from you.