Sr Account Partner

ph3Job Category /h3pCustomer Success /ph3Job Details /h3h3About Salesforce /h3pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. /ph3Responsibilities /h3pExceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leaderUse industry expertise and business sense to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes. /pulliEngage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship /liliBuild a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce PlatformDevelop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals. /liliForecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growthForm a positive relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success /liliBe a recognized role model for collaboration, leadership and overall business results /li /ulpThe CSG Senior Account Partner is a passionate and strategic sales leader. This person will sell the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic problem solver with enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be encouraged to understand and handle our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue. /ph3As a Senior Account Partner, /h3pYou are internally and externally recognized as business contributor, industry or product specialist. have high level of knowledge of emerging business / industry trends and product direction.settle the best customer success approach based on general direction from senior management. work on complex business issue and initiatives that require business or industry knowledge.act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors other. /ph3Basic Qualifications Skills /h3ulli8+ years of consultative sales experience with consistently exceeding quotaOf which, /lili4+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integratorDevelop and maintain C-level relationships where you are recognized as a trusted advisor /liliExperience growing accounts with large and complex pursuits ($M+) /liliHighly collaborative and excels in a complex, matrixed environmentGreat teammate with strong interpersonal skillsAb /liliEnglish and Italian language /li /ulpThe typical base salary range for this position is EUR 83,330 to EUR 111,410 annually. Collective Bargaining Agreement: Quadri /ppIn addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level. /ph3Unleash Your Potential /h3pWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. /ph3Accommodations /h3pIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. /ppPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. /ph3Posting Statement /h3pSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p /p #J-18808-Ljbffr