Account Manager - North Italy (Milan)

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.Pay Range: 34,600 - 55,460Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations. Reports To: Southern Europe Territory ManagerLocation: Remote – North Italy (Milan)Position Summary: The Account Manager is responsible for developing and managing new and existing business across all assigned customer accounts within the assigned territory, covering the full Bio-Techne portfolio. Working closely with the Sales Support, Sales Specialist, and Marketing teams, the role focuses on growing revenue, maintaining strong customer relationships, and identifying new business opportunities across the territory. A high level of market awareness, customer engagement, and commercial discipline is required to succeed in this role.Missions and activities:1. Commercial Development & SalesPromote and sell Bio-Techne solutions and products to academic, Biotech, CROs and industrial customers.Define and deploy prospecting and customer loyalty actions.Coordinate and collaborate with internal stakeholders to ensure service quality and customer satisfaction.Participate in internal meetings, training, sales meetings, and company presentations.Prepare tailored commercial offers and quotations based on customer needs.Create, present, and negotiate annual offers, including framework contracts (e.g. Master Supply Agreements).Conduct commercial negotiations at all levels (end users, procurement, senior management).Ensure high-quality preparation of technical documentation, pricing, and contract implementation.2. Sales Account Portfolio ManagementBuild and maintain strong, professional, and long-term relationships with customers.Perform regular on-site customer visits within the Grand Est territory.Implement sales and marketing plans aligned with customer expectations and company strategy.Identify, assess, and report customer needs and requests.Manage customer complaints and service issues effectively.Detect and actively promote upsell and cross-sell opportunities.3. Sales Territory Development Participate in professional events such as trade fairs, conferences, symposiums, and on-site demonstrations.Develop and execute a structured prospecting plan based on market and customer analysis.Analyse sales data and provide regular activity and performance reports.Report commercial activities to management.Evaluate and review sales campaigns.Update, track, and manage customer data in SFDC (CRM).Establish, manage, and execute the Sales Business Plan for the territory.Provide weekly and monthly sales forecasts.Analyse sales gaps, identify risks, and implement proactive corrective actions.Achieve assigned sales targets and revenue objectives.4. Market & Competitive IntelligenceConduct market analysis and monitor key customer accounts to identify growth opportunities.Maintain continuous market and competitive intelligence within the territory.Share insights, trends, and competitive information with internal teams and management.Required Qualifications1. Education & ExperienceBachelor’s or Master’s degree in Life Sciences or a related scientific field.Solid understanding of the Life Sciences market; knowledge of the Bio-Techne portfolio is an advantage.Proven experience in a sales-driven, target-oriented environment.Experience using CRM systems (SFDC preferred).Ability to track ROI and key performance indicators (KPIs).Strong IT skills, including Microsoft Outlook, Excel, and Word.2. LanguagesProfessional working proficiency in EnglishPersonal Qualities & AttributesExcellent attention to detail, time management, and organizational skills.Strong “can-do” attitude with a proactive mindset.Ability to work independently and manage multiple priorities effectively.Calm under pressure and able to meet deadlines.Comfortable working in a fast-paced, performance-driven environment.Strong interpersonal skills with the ability to build cross-functional relationships.Flexible and adaptable to changing business needs.Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.Why Join Bio-Techne:We offer competitive wages along with extensive benefits for employees and their families.We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact Visualizzare la mail su click.appcast.io for assistance.SummaryLocation: Milan, ItalyType: Full time