Back Office Gaming Support Specialist

ph3Description /h3 pPlease note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. /p pWe are looking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoy! A typical day: /p ul liAssist our players with any issues they might experience or report /li liFocus on the player and provide the ultimate player experience /li liListen to the voice of the players and communicate it further to the appropriate teams /li liWork with our team to improve our processes /li /ul h3Requirements /h3 ul liFluency in bGerman /b and a good command of bEnglish /b /li liGaming experience - you have played games and you can relate to a player's concept, community, and mindset /li liPlayer empathy and understanding a player's perspective when tackling their issues /li liUnderstanding of Player Support /li liDesire to help the players as best as possible and to contribute to the team's success /li /ul h3Benefits /h3 ul libRelocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs /b /li lib21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home /b /li liFully paid training /li liStable job and career development opportunities /li liAttractive salary /li liAdditional health insurance /li liMore than fifty benefits and services to choose from /li liPositive international working environment /li liSupport and learning /li liEmployee referral bonuses /li /ul /p #J-18808-Ljbffr