Senior Client Manager

Responsibilities

• Manage and grow relationships with assigned client accounts.
• Drive land, expansion, and renewals across all solutions within accounts.
• Ensure client satisfaction throughout the account lifecycle.
• Build lasting connections and identify how services add real value.
• Collaborate with vendors and partners to achieve results.
• Manage accounts, opportunities, pipelines, and forecasts using company sales tools and methodologies.
• Serve as primary point of contact, maintaining open communication with clients.
• Identify current needs, articulate solutions, and drive demand.
• Encourage clients to explore additional services to nurture revenue growth.
• Develop governance and compliance policies to manage risk and ensure financial governance.

Qualifications

• Advanced experience in global partner management, sales environments, and customer service.
• Experience in the IT or professional services industry, focusing on business development and/or sales.
• Strong business acumen in sales, planning and leveraging tools and data.
• Knowledge of company offerings, client applications, use cases, and market trends.
• Ability to link high‑value services to specific client needs and outcomes.
• Experience identifying and advancing opportunities at assigned prospects and clients, and coordinating internal and external resources to close sales opportunities.
• Excellent client engagement and management skills, aimed at improving relationships and driving sales growth.
• Prior experience with the Salesforce.com contact platform.
• Bachelor’s degree or equivalent in business or a sales‑related field.

Workplace type: Hybrid Working

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.