Digital Customer Journey Lead
ING Group
ING Group is looking for a Customer Journey Expert in Milan (hybrid) to design and govern end-to-end customer experiences with a focus on digital channels. The successful candidate will have 3-5 years of experience in similar roles, a strong analytical mindset, and capabilities in using tools like OrangeSharing and Figma. They will define digital KPIs, own customer journeys and ensure alignment with business objectives. This position includes flexible working conditions and a commitment to professional development.
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Offerta di lavoro pubblicata 3 giorni fa
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