(Senior) Customer Business Development Executive

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(Senior) Customer Business Development Executive

Job Location: Rome

Company description - DO NOT EDIT

Primary work location: Italy

As our brands grow, so does our presence in the world. Currently, the Ferrero Group is represented in 55 countries, and its products are sold in more than 170 countries. We employ more than 35,000 permanent and temporary employees, and in 2016-2017 the consolidated turnover of the company was € 10.5 billion. Join Ferrero and become a part of our global success.

Main Responsibilities: (TBD)

Business Management

• Master the Ferrero sales call process
• Ensure the achievement of the sales targets related to the assigned stores
• Identify and communication business development opportunities
• Negotiate at the store level according to the Company guidelines (i.e.: secondary placement…)
• Provide the store with the right suggested order
• Track the performances of the stores
• Implement Ferrero guidelines and central agreement in the stores reaching target of distribution, freshness, quality, stock levels, secondary placement, consumer prices, check-outs
• Perform merchandising activities (visibility, F.I.F.O., slim control, quality ….)
• Coordinate merchandisers (coaching, managing and control of the MDR…)
• Build and maintain a constructive relationship with the store manager
• Management of returns
• Store warehouse control and stock counting (wh and store)
• Solve problems at the store level
• Other tasks assigned by line manager or company

Who we are looking for:

• Mandatory: College degree or above.
• Mandatory: At least 5-year experience in FMCG industry. At least 3-year+ experience in store management.
• Solid sales technique, good communication skills and strong negotiation ability.
• Has excellent sales execution skills. Understand the standard sales procedure and equip the ability of excellent visibility & distribution in responsible stores. Can make full use of limited resources to maximize the implementation of KPI in the stores.
• Be very familiar with the store/banners/accounts in the local market.
• Familiar with MS office.
• Nice to have some basic distributor management experience.
• * Chinese Local Labor contract with local salary & benefits package will be offered for this position.
• ** Proficiency in Mandarin speaking.
• Self-motivated, able to work under pressure, good team player;
• Can assist SV to solve some problems of customers.

How to be successful in the role and at Ferrero:

We are looking for people with strong negotiation and communication skills - on one hand it’s crucial for the client facing role, on the other hand openness, collaboration and feedback is part of our culture and ways of working. Employee contribution and engagement at Ferrero is based on three dimensions: individual, team and organization that’s why you should have the ability to work independently, proactively and as a team member. A demonstrable customer focused attitude and autonomy in managing the relationships will help you in building your position among clients and achieving expected sales outcomes. Setting SMART objectives and analytical thinking will enable you to organise well your area of responsibility and plan further development. Problem solving via innovation & creativity will open new ways of working!