Technical Account Manager

ppJoin our Italian office as a Technical Account Manager! You will be the key point of contact between our merchants and internal teams to ensure smooth integrations and high-quality solutions. /p h3Your responsibilities: /h3 ul liProvide technical and functional consulting during the pre-sales phase; /li liAdvise and recommend best practices for integrating payment solutions; /li liManage the integration project for new clients in your portfolio from onboarding onward; /li liOrganize and lead technical workshops with clients; /li liOversee client delivery in collaboration with the functional tester; /li liMonitor potential technical developments for clients; /li liRespond quickly and efficiently to client requests during the integration process; /li liManage internal communication with various teams. /li liActing as the technical reference for the Italian payments ecosystem (This Includes supporting merchants during testing and troubleshooting of local payment methods, as well as coordinating technical investigations with local issuers, acquirers and payment partners whenever needed) /li /ul h3Why join HiPay ? /h3 ul libPersonal Growth : /b Innovative projects, challenges, and support to help you evolve; /li libTake Your Career to the Next Level : /b Develop an expertise in a dynamic and constantly evolving field; /li libJoin a Team : /b Beyond professional experience, we offer you a true human adventure. /li /ul h3This job is a perfect match if... /h3 ul liYou have at least 3 years of experience in a similar role or a strong technical background. /li liTech enthusiast: curious and always on the lookout for new technologies. /li liDetail-oriented and precise: your attention to detail is your strength. /li liProject orchestrator: experience in project management is appreciated. /li liStrong communication skills: excellent communicator, both written and spoken. /li liBonus: knowledge of CMS (Magento, Prestashop...) is a real asset. /li /ul h3Recruitment Process /h3 ul liFirst phone screen with Salya (Talent Acquisition Manager) ~15 min /li liHR Interview with Salya ~1h, /li liInterview with Bertrand (Business IT Services Manager) to do a deepdive in the hard skills and the understanding of the job ~1h /li liCase study at home /li liFinal interview with Paola (Head of Italy) /li /ul /p #J-18808-Ljbffr