#Eg Desktop Engineer Ssoe (Ost2)

ph3#EG Desktop Engineer SSOE (OST2) /h3 h3Descrizione Lavoro - #EG Desktop Engineer SSOE (OST2) /h3 pAzienda : Singtel Tipo Lavoro : Full Time Italy /p pNCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co. /p pWe are committed to a safe and healthy environment for our employees customers and will require all prospective employees to be fully vaccinated. /p pAs an IT Support Engineer, the broad area of your job responsibilities will cover the following: /p ul liPerform End User Support – Client Management /li liPerform troubleshooting for client platform related problems. /li liRespond promptly to incident, investigate provide temporary /or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. /li liPerform service request related to client platforms. /li liMonitor the agreed service level, document maintain the configuration of the systems; provide regular reporting to relevant parties. /li liInvolve in client platform implementation/upgrade project. /li liPerform follow-up with vendor on replacement of hardware. /li liPerform asset management update asset records. /li liPerform user account management (eg. Create password, reset delete) /li liPerform local server administration to facilitate software distribution patch management service. /li liManage client platform implementation / upgrade project. /li liEnsure deliverables meet service level requirement. Propose and implement action plan when required. /li liEstablished facility management standards/best practices to ensure operation consistency across project / facility management teams. /li liSubmit progress reports /li /ul pIdeal candidate should possess the following: /p ul liCandidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline /li liPreferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage /li liComputer literacy in MS Office /li liProficiency in Technology will be added advantage /li liIndependent, resourceful, result-oriented individuals with a "can-do" attitude /li /ul h3Informazioni sull'azienda /h3 pSingtel /p pThe Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions. /p /p #J-18808-Ljbffr