Customer Success Specialist DC/POS

About Ingram Micro

Ingram Micro is the global leader in IT distribution and technology solutions , reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.

With our broad solutions portfolio , supply chain expertise, and our proprietary digital platform ( Ingram Micro Xvantage™), we provide opportunities and impact at a scale that no other company can match.

Why join us?

Joining Ingram Micro means becoming part of a multinational powerhouse that values talent, invests in people, and empowers growth . We offer professional development, certifications, and international career opportunities in a truly global environment.

Our DC/Pos Business Unit is growing fast, and we are looking for ambitious individuals ready to build new business opportunities and play a key role in shaping the future of ICT market.

Your Role

As a Customer Success Specialist – DC/POS , you will drive business development in a strategic and rapidly expanding market. You will:

• Identify and engage new B2B reseller partners in the Auto ID and DC/Pos space.
• Generate leads through a mix of marketing activities, outbound campaigns, digital prospecting tools, and the Ingram Micro Xvantage platform.
• Manage the full sales cycle: from first contact to negotiation and successful onboarding.
• Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to design and execute growth strategies.
• Track performance, manage your pipeline, and contribute to team KPIs while taking full ownership of your targets.
• Share insights, new ideas, and market feedback to continuously improve our go-to-market approach.

What We’re Looking For

• Previous experience in B2B sales is considered a strong plus, ideally in IT distribution, vendor, or system integrator environments – but it is not mandatory .
• Strong motivation to learn and grow in a commercial role within the IT and DC/Pos space.
• Commercial acumen, curiosity, and a proactive approach.
• Fluency in Italian and good working proficiency in English – stronger skills in English are a plus.
• A collaborative attitude and entrepreneurial mindset, with a drive to achieve results.

What We Offer

• A strategic role in one of Ingram Micro’s fastest-growing business units.
• The chance to shape the market by building new customer relationships from the ground up.
• Access to training, advanced tools, and vendor certifications to grow your expertise.
• Clear and transparent career development opportunities , including international paths.
• A dynamic, collaborative, and performance-driven culture where results and initiative are rewarded.

Ready to grow with us?

If you’re eager to take ownership, develop new business, and build your career in a global, people-focused company, apply now and be part of the future at Ingram Micro!