Project Manager/Business Analyst Dynamics
TMC
ph3Over deze vacature /h3 pDynamics 365-projecten, met een focus op Contact Center-processen. In deze rol werk je nauw samen met zakelijke belanghebbenden en IT-teams om vereisten te verzamelen, projectactiviteiten te coördineren, oplossingsontwerp te ondersteunen en ervoor te zorgen dat Dynamics 365-mogelijkheden succesvol worden geadopteerd binnen klantinteractiekanalen. /p ul liBeheren en coördineren van Microsoft Dynamics 365-projecten met betrekking tot Contact Center-, Klantenservice- en CRM-processen. /li liVerzamelen, analyseren en documenteren van zakelijke vereisten en deze vertalen naar user stories, functionele specificaties en projectopleveringen. /li liOndersteunen van procesmapping en gapanalyse binnen klantinteractiestromen, inclusief spraak, chat, e-mail, routering, casemanagement en agentproductiviteit. /li liCoördineren van projecttijdslijnen, mijlpalen, risico's, openstaande punten en afhankelijkheden, en het zorgen voor tijdige opvolging met zakelijke, technische en vendor-teams. /li liBijdragen aan testen, UAT, training en adoptieactiviteiten door documentatie, statusupdates en rapportagematerialen voor belanghebbenden voor te bereiden. /li /ul /p #J-18808-Ljbffr
Offerta di lavoro pubblicata 1 giorno fa
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34.000 €
...We are looking for a Project Manager / Business Analyst to support the delivery of Microsoft. About The... ...Digital & IT About this vacancy Dynamics 365 projects, with a focus on... ...across customer interaction channels. Manage and coordinate Microsoft Dynamics 365...DinamicoImpiego permanenteLavoro ibrido34.000 €
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50.000 € - 60.000 €
...ottimizzazione dei processi finanziari e contabili grazie a Microsoft Dynamics 365. Ogni progetto sarà un’occasione per crescere, acquisire... ...posizione se… Hai già esperienza su progetti che coinvolgono Business Central / Navision Ti interessa la gestione di progetto e ti...DinamicoLavoro ibridoAuto aziendaleRemotoOrario flessibile- pSEGULA Technologies cerca un Process Engineer da inserire nel team Oil Gas a Milano. Requisiti: laurea, almeno 5 anni di esperienza nel settore e appartenenza alle Categorie Protette L.68/99. /ppSi richiede conoscenza di simulazione di processo (Aspen HYSYS, PRO/II, UniSim...Dinamico
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- ph3Program Manager- Global Business Solutions - Italy /h3 pbResponsibilities /b /p pProgram Managers... ...impact commercial and cross‑functional projects. We primarily work with the commercial... ...prior experience as Strategy Director, or Project Manager, who is ready to take on a new...
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...adventure as a bBusiness Analyst - Retail Point of... ...analyze and document business and functional requirements... ...and digitalization projects in an international environment... ...modules. /li liA dynamic workplace with... ...from our team: your line manager of course, but also other...Dinamico30.000 €
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30.000 €
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50.000 €
...opportunities. DRIVE YOUR FUTURE The Project Manager will be responsible for managing... ...addressing any concerns or changes proactively. manage project budget Risk Management:... ...of automotive engineering, vehicle dynamics, stability control, automotive embedded...DinamicoStage/Tirocinio
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