Practice Manager - Team Infrastructure

Enabling What's Next

Who We Are
Born in 2004 as Techedge, we have almost 20 years of expertise that enabled us to become what we are today: Avvale!
This path led us to be able to count on over 3500 employees, present in 12 countries around the world.

What We Do
We help public and private companies to re-design their business models through the development of innovative and sustainable solutions, which have a positive impact not only on our customers but also on the world we live in!

How we do
Through circular economy models, made possible thanks to technological innovation.

What you will find
In Avvale we value our talents and your path with us will be full of:

Flexibility , thanks to our policy you can work remotely in Italy, up to 5 days a week, and in SEE and Switzerland up to 5 months a year;
Training & development

as you can participate to training on the job, certifications, foreign languages classes and you will have a yearly budget to buy training courses;
Gender equality & inclusion , the obtaining of Pdr 125 is a proof of Avvale commitment to an inclusive and fair work environment;
Compensation & Benefits:

In line with our commitment to transparency and people development, the gross annual salary (RAL) for this position is up to €65,000-€67,000, commensurate with experience and skills. The position is covered by the 'CCNL Commercio e Terziario' (National Collective Labor Agreement for Commerce and Service Sector), alongside a benefits package that includes an Annual Gross Variable Salary, eligibility for a company car, meal vouchers, wellbeing initiatives (including Wellhub), and growth opportunities.

Role and responsibilities
In this role, you will lead and develop a team of infrastructure professionals working across multi-cloud and on-premises environments. Your primary focus will be to support people's growth, foster engagement, and ensure the right balance between individual career aspirations and business needs, while maintaining the technical credibility needed to understand the team's work and guide informed decisions.

You will be responsible for:

Leading, mentoring and developing a team of infrastructure professionals working across multi-cloud environments (AWS, Azure, GCP) and on-premises technologies.
Acting as the primary point of reference for the professional growth of team members, supporting career development, skills evolution and long-term engagement.
Defining, monitoring and reviewing individual development plans, including career paths, skills assessments, training initiatives and certification plans.
Conducting performance reviews, regular one-to-one meetings and continuous feedback sessions, while effectively managing sensitive situations such as underperformance, conflicts, disengagement or career change requests.
Coordinating team workload, resource allocation, bench management and vacation planning in collaboration with Service and Delivery Managers to ensure an effective balance between business priorities and people's wellbeing.
Supporting the recruitment and onboarding process by defining hiring needs, participating in technical and behavioural interviews, and facilitating the successful integration of new team members.
Promoting both vertical and horizontal career growth, identifying future technical leaders and supporting succession planning.
Monitoring team engagement, organizational climate and retention risks, proactively identifying potential issues such as burnout or turnover and defining appropriate action plans.
Collaborating closely with Service and Delivery Managers to align project needs, business priorities and resource availability while ensuring employees' professional aspirations are considered.
Providing technical guidance to understand the team's challenges and support informed career and organizational decisions, without necessarily being involved in day-to-day technical operations.

Required Skills

Previous experience as a People Manager, Team Lead, Engineering Manager or in a similar leadership role within Infrastructure or IT organizations.
Solid understanding of at least one major cloud platform (AWS, Microsoft Azure or Google Cloud Platform); familiarity with on-premises infrastructure technologies (networking, virtualization and storage) is considered a strong advantage.
Proven experience in people management, including performance evaluations, development planning, coaching, conflict resolution and handling sensitive employee conversations.
Experience supporting recruitment, interviewing, onboarding and retention of technical professionals.
Strong ability to assess organizational climate, foster employee engagement and proactively manage retention and turnover risks.
Excellent interpersonal, communication and coaching skills, with a collaborative and empathetic leadership style.
Ability to balance business priorities with individual development needs while working closely with Service and Delivery Managers.
Fluent English (minimum B2/C1 level), both written and spoken, in an international working environment.

Come with us
You will have the opportunity to work and get in touch with international players who will allow you to increase your know-how in view of future challenges!

We do not consider applications without CV.
Avvale promotes equal opportunity. We enhance diversity and are committed to creating an inclusive environment in compliance with applicable non-discrimination and data protection laws.