Revenue Manager - DACH market

About The Company

At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy's Top 10 LinkedIn Startups, we are on a mission to scale globally.

Want to grow with us? Let's go!

About The Role

What Will You Do?

As a Revenue Manager (focused on both Italian and DACH market) at Smartness, your mission is to help our clients maximize their revenue potential by leveraging our cutting‑edge SaaS RMS platform. You’ll act not only as a technical expert but as a strategic consultant, guiding hotels and hospitality businesses to adopt best practices and achieve measurable growth.

Your Main Responsibilities Will Be

• Customer Consulting & Support: Engage daily with clients, understand their needs, and provide tailored advice to optimize revenue through Smartness.
• Revenue Optimization: Analyze performance data and market trends, recommending pricing and distribution strategies that maximize returns.
• Platform Adoption: Support clients by providing strategic guidance, training, and best practices, while collaborating closely, especially for the Ultra segment, with the dedicated onboarding team to ensure effective platform adoption.
• Monitoring & Reporting: Manage KPIs and analytical reports, identify improvement areas, and propose innovative solutions to enhance revenue strategies.

What Are We Looking For?

We’re looking for a professional who blends technical expertise, analytical skills, and strong interpersonal abilities to support our clients and drive platform success.

• Language Proficiency: German native, Italian and English professional fluency.
• Communication Skills: Ability to clearly explain platform potential and translate complex data into actionable solutions.
• Experience in Hotel Revenue Management: Proven track record in hospitality, with deep knowledge of pricing dynamics and distribution channels.
• Customer Success Orientation: Natural ability to consult strategically and support SaaS adoption for improved financial outcomes.
• Analytical Skills: Strong data analysis capabilities, forecasting, and definition of effective growth strategies.
• Hotel Consultancy Experience: Background in consultancy, offering tailored insights and solutions to hospitality clients, is a plus.
• Technological Proficiency: Familiarity with RMS, PMS, Channel Managers, and CRM tools to monitor performance and manage client interactions.

This role is perfect for...

This role is perfect for a dynamic, proactive, and results‑oriented professional who can translate data and technology into successful strategies for a discerning international clientele. If you’re ready to drive innovation in revenue management through a state‑of‑the‑art platform, Smartness offers you the opportunity to make a significant impact.

What Do We Offer?

• Work in a small and top-performing team that moves extremely fast where you are extremely important.
• Work without having to deal with jerks and ego‑maniacs.
• The opportunity to join one of the best travel‑tech sales teams in Europe.
• A place where your talent can blossom.
• An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
• A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority.
• Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.
• We have fun while working! We are easygoing people.
• Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.
• Remote working with frequent opportunities to meet up.
• Fun and enriching experiences – unforgettable team‑building events that go beyond the usual outings.
• Competitive salaries and bonuses – as a meritocratic team, we recognize talent and hard work, rewarding them appropriately.

Check the Work With Us page

Still not convinced? Check out our "Work With Us" page for more about our mission, values, and why we love working at Smartness: Lavora con noi - Unisciti alla missione di Smartness.

Before you apply

If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:

• We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
• We work much harder than most companies out there.
• Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress.
• We hold ourselves and our team to the highest standards of excellence and culture.
• Should we feel that this role isn't the right match for you, for the benefit of both parties, we may need to part ways.

We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us.

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