Account Manager - Salerno

Our Account Management team oversees our restaurant business brand relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants—aside from providing the best support, we are restaurant consultants who use data‑driven insight and industry knowledge to lead our partner restaurants’ growth. The AM is focused on the relationship with the network in the Italian market, working with other internal departments (marketing, operations, product) to offer the best consultancy service to our top brands. The Account Manager team is a passionate, dynamic group of team players that work well together—and of course, they’re fun and great at building relationships!

This role is based in Salerno and will report to the Regional Manager of the region.

• Manage a portfolio of restaurant brands with a focus on building lasting relationships with the network
• Monitor and analyse performance, share findings with partners and identify opportunities to improve metrics and partner satisfaction
• Negotiate contract terms and conditions according to company goals and partner mix to increase supply quality, improve financial performance and consumer value proposition
• Plan portfolio strategy to increase performance, financials, and loyalty, impacting positively both absolute metrics and relative metrics such as market share
• Control perimeter P&L, identifying opportunities and risks

• At least 3 years experience in account management or sales
• P&L knowledge and negotiation skills
• Experience creating long‑term relationships
• Demonstrated experience using tools and related project management applications to guide best practice
• Experience in Horeca/restaurant/food market is a plus
• Fluency in English is a plus

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief. If you have a disability or long‑term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.