Global Head Key Account Management, Pharma

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.  

Job Description

This role is a member of the global Pharma business Development leadership team, contributing to the overall growth strategy, market expansion, and commercial excellence across the Pharma segment.

• Manage Key Account team to assess markets for target identification and supporting corporative development strategies. 
• Prioritise project requirements in collaboration with key stakeholders within Pharma and deliver analytics projects to agreed schedule.
• Support global strategic and focus accounts by managing the strategic project management team. This will include complex RFP/RFI response coordination, multisite project management and coordination of account governance and account business reviews.
• Attend client meetings in person to present our global capabilities.
• Participate in conferences and deliver oral presentations.
• Coordination and support of account development planning processes and engagement with the global network
• Super user support and deployment/adoption management of commercial systems (e.g. CRM, CPQ). Liaison with corporate IT functions as appropriate
• Attend and support regional business development meetings and participation in global sales and marketing strategy development
• Support commercial integration of acquisitions and support implementation of sales and marketing strategies
• Provide mentoring and opportunities management support to Business development managers in new Markets

Qualifications

Please submit English CV for the application. 

• Extensive experience in commercial operations support in Life Sciences services and solutions to global clients in a fast paced, dynamic organisation.
• In depth understanding of drug commercialisation and related analytical /CMC requirements
• Experience in a Contract Services Organization (CRO) an advantage
• Extensive scientific expertise in Pharma/Biopharma testing
• Knowledge of CRM and other commercial systems
• Strong team leader across complex cultural organisations
• Highly committed to achieving time frame previously defined and agreed with customer.
• Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and lead change.
• Analytical, decisive, adaptable, ethical, problem solver, persuasive, commercially-sensitive.
• Highly Customer orientated, with deep commercial focus.
• Excellent verbal and written communication skills.
• Highly developed presentation skills and ability to interact effectively with senior leadership
• Fluency in English

Additional Information

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us:  At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.