Assistant Room Division Manager - Splendido a Belmond Hotel Portofino

ppAt Splendido, A Belmond Hotel, part of the prestigious LVMH Group, we stand as a symbol of timeless elegance, perched high above the sparkling Gulf of Tigullio and the enchanting village of Portofino. Our history is legendary, and with each season, we continue to reimagine the future of luxury hospitality, where heritage meets innovation. /p pWe are seeking an bAssistant Rooms Division Manager /b to join our guest-focused team Splendido. /p pThis role will oversee the rooms departments with particular focus on Pool, Guest Experience, Housekeeping, Kid's Club, Gym, and Valet, ensuring that all standards and procedures are fully implemented and maintained. /p h3Main duties and responsibilities: /h3 ul liOversee the Pool, Guest Experience, Housekeeping, Kid's Club, Gym and Valet departments and Collaborate to resolve issues. /li liCoordinate staff, schedule shifts, and ensure an efficient workflow. /li liImplement and enforce procedures for cleanliness, maintenance, and guest service. /li liConduct regular inspections and quality checks. /li liMonitor departmental expenses, control costs, and maximize revenue. /li liEnsure compliance with LQA (Leading Quality Assurance) and Belmond standards. /li liConduct team assessments and training. /li liPromote a positive work environment and professional development. /li liHandle guest complaints and concerns promptly. /li liUphold the company's commitment to exceptional service and attention to detail. /li /ul ul liExperience: At least 5 years of previous professional experience in an equivalent role within an extra luxury brand, preferably at an international level. /li liEducation: Bachelor's degree in hospitality management or a related field preferred. /li liLeadership: Strong leadership skills with the ability to motivate and manage teams effectively. /li liCommunication: Excellent communication skills, both verbal and written. /li liTechnical Skills: Proficiency with hotel management software (HMS). /li liAdaptability: Ability to work flexibly under pressure in a fast-paced environment. /li liLanguages: Fluent in Italian and English; knowledge of additional languages is an advantage due to our international clientele. /li liOrganizational Skills: Exceptional organizational skills with great attention to detail. /li liStandards Knowledge: Solid experience and knowledge of Leading Quality Assurance (LQA) standards. /li /ul pAs a Assistant Rooms Division Manager, you’ll have the chance to grow your career, shaping the future of hospitality: /p ul liCompetitive compensation with a annual contract, according to C.C.N.L. Settore Turismo - Level 1. Availability is requested from November 2026. /li liInsurance: medical and life insurance. /li liDelicious meals provided by our staff canteen. /li liExclusive training programs, both online and in-person. /li liLaundry service for work attire. /li liAccommodation. /li liThe chance to work in an environment that values diversity, inclusiveness, and sustainability, all while preserving the heritage and craft that define Belmond. /li liAccess to Discovering Belmond, allowing you to explore our properties worldwide and enjoy discounted rates on Trains, Cruises, Safaris, Fine dining experiences. /li /ul h3About Belmond: /h3 pSince 1976, Belmond has been a pioneer in luxury travel, spanning 24 countries with 46 exceptional properties. Our legacy is built on authenticity, craftsmanship, and the desire to create meaningful, lasting memories for our guests. /p pAs part of LVMH Moët Hennessy Louis Vuitton, we are committed to excellence in everything we do, from the guest experience to our dedication to sustainability and community. /p pJoin us in our journey to redefine the future of luxury, where tradition and innovation meet to create unforgettable moments. /p /p #J-18808-Ljbffr