Order Management Specialist

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for an Order Management Specialist to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

Every myPOS terminal that reaches a customer has gone through this desk first.

As the Order Management Specialist, you're the one holding the thread between the order coming in and the terminal actually landing on someone's counter - inventory, invoicing, the logistics partner, and the teams that need fast, reliable answers along the way. You'll see the business from a vantage point most people don't get: where sales commitments meet warehouse reality.

What you’ll do:

• Manage the entire order lifecycle, from receipt to shipment through our logistics partner

• Prepare invoices and documentation - the numbers need to close, no approximating, and keep inventory levels under control

• Coordinate daily with the logistics partner on shipments, deliveries and returns

• Make sure what arrives at the customer's door is what they actually ordered

• Work closely with Sales, Customer Support and Finance

• Manage sales and orders of additional terminals for existing myPOS customers

• Monitor online reviews and comments, and know when a case needs a commercial follow-up

This role is perfect for you if you have:

• Prior experience in Order Management, Sales Administration, Customer Service or Logistics

• Strong attention to detail and accuracy

• Ability to prioritise and meet deadlines

• Good command of English for internal tools and communication

• Interest in logistics and operational processes

• A collaborative mindset and appetite to grow in a dynamic environment

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment

• Annual salary reviews, promotions and performance bonuses

• myPOS Academy for upskilling and training

• Unlimited access to courses on LinkedIn Learning

• Annual individual training and development budget

• Refer a friend bonus as we know that working with friends is fun

• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package

• 26 days annual paid leave

• Health Insurance

• Meal Vouchers

• Reimbursement of transportation expenses for the metro/train

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!