Private Label Global Key Account Director

Private Label Global Key Account Director

Location: UK or France

Department: Sales & Marketing

Reports to: Private Label Commercial Director

Direct Reports: None

Role Overview

The primary purpose of the Private Label Global Key Account Director is to drive profitable growth and lead strategic customer development across the Private Label portfolio. This role unifies Flexibles and Rigids businesses under a single customer strategy, ensuring margin protection, working capital discipline, and a strong long‑term competitive position in the market.

Key Accountabilities

• Develop and execute the European Private Label regional growth strategy in alignment with the Regional Commercial Leader.
• Lead senior‑level (Top‑to‑Top) customer relationships, negotiations, and long‑term agreements.
• Drive commercial alignment between Flexibles and Rigids, ensuring unified customer strategy and avoiding channel conflict.
• Protect margin through full cost recovery (raw materials, FX, labor) and disciplined pricing actions.
• Manage working capital performance, including AR, forecast accuracy, and inventory optimization.
• Lead value engineering, productivity initiatives, and continuous profitability improvements.

Major Challenges

• Sustaining margin performance amid volatile commodity pricing and foreign exchange movements.
• Coordinating complex multi‑site, cross‑regional operations without direct reporting authority.
• Navigating and resolving cross‑division commercial conflicts.
• Balancing aggressive growth goals with capital and working‑capital discipline.

Values and Criteria

• Strong business and financial acumen with a P&L ownership mindset.
• Executive‑level negotiation capability and advanced stakeholder management.
• Strategic thinking, innovation, and growth orientation.
• Ability to influence and lead effectively within a matrixed organization.
• Customer‑centric mindset aligned with Commercial Excellence principles.
• Strong sense of accountability and results orientation.
• Resilience and adaptability in dynamic and volatile markets.

Education

• Bachelor’s degree required.
• MBA preferred.

Experience

• 12–15+ years in multinational Key Account Management or Commercial Leadership.
• Proven oversight of large portfolios (75M–150M+ revenue).
• Experience managing multi‑regional customer or business structures.
• Cross‑division exposure in both Flexibles and Rigids packaging preferred.
• Private Label experience preferred.

Relationships

• Internal – Regional Commercial Leader, Business General Managers, R&D, Sustainability, Manufacturing & Supply Chain Teams, Finance Business Partner.
• External – Regional and multinational customer stakeholders, Procurement and Supply Chain leadership at customers, Industry associations and strategic partners.

#J-18808-Ljbffr