Junior Accounts Receivables Support - Categorie Protette (L. 68/99)

We are looking for

We are looking for a curious, motivated, and enthusiastic Junior Accounts Receivables Support - Categorie protette (L. 68/99) (m/w/d), who desires to contribute to the growth and success of our Accounting Team.

Your role in BizAway

As part of the Finance Team, you will support the Accounts Receivable team in managing clients and internal requests related to billing, invoices, credit notes, refunds, payments and account balances.

You will have the opportunity to gain hands‑on experience in finance operations, clients support and receivables processes in a fast-growing international environment.

• Support the management of external client inquiries related to billing, invoices, credit notes, refunds, payments and account balances.
• Assist with internal support requests from Sales, Customer Success and other stakeholders on invoicing and receivables topics.
• Help monitor and manage Zendesk tickets, ensuring accurate categorisation, follow‑up and timely escalation where needed.
• Support clear, professional and client‑oriented communication in line with company guidelines.
• Assist in the preparation and processing of credit notes and refund requests, following internal policies and approval workflows.
• Escalate complex, sensitive or non‑standard cases to the appropriate AR / Finance stakeholders.
• Contribute to the improvement of AR support processes, ticket workflows, standard response templates and recurring issue tracking.

Your basic qualifications

• Understanding of accounting principles and current financial legislation.
• Exceptional time management, communication and problem‑solving skills.
• Degree in Accounting, Finance, Economics, Business Administration or a related field.
• Good knowledge of spreadsheet programmes (Excel).
• High level of English and Italian oral and written.

Our offer

• Contract type: 1 yearfixed-term contract (with the possibility of being converted to a permanent contract).
• Working hours: Full‑time – 40h/week, from Monday to Friday.
• Hybrid work: Smart Working Policy (2 days from home and 3 days from office) flexible working hours, and great offices in Europe.
• Salary: Starting from the 5th level and above, with a salary range between 22K and 26K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio).
• A seat on a scale-up with skyrocketing growth.
• Development of your entrepreneurial spirit, having the chance to implement real impact business decisions.
• Multicultural and international team.
• Collaborative and smart environment to work and learn.
• Free coffee to kick‑start your day.

The company ensures equal employment opportunities and pay transparency for all individuals, in compliance with Article 3 of the Italian Constitution, Legislative Decree 198/2006 (Equal Opportunities Code), Law 162/2021, EU Directive 2006/54/EC, and the more recent EU Directive 2023/970 on pay transparency. The selection process is open without any discrimination based on gender, age, sexual orientation, gender identity, disability, ethnic origin, personal beliefs, or religion. Candidates are invited to review the privacy notice pursuant to Article 13 of EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.