Associate Consultant - Customer Advocacy (Business Analyst)

h3Associate Consultant - Customer Advocacy (Business Analyst) /h3 pAzienda : Keells Tipo Lavoro : Full Time Italy /p pJohn Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lanka's largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge digital solutions. /p pJKIT is a 100% cloud-native solutions provider, offering end-to-end digital transformation solutions in collaboration with global Principals like Microsoft, SAP, and Salesforce. Driven by a Cloud-first, Mobile-first and AI-first strategy, JKIT empowers businesses with innovation, agility, growth, and state-of-the-art security. /p pThe Associate Consultant – Customer Advocacy will be responsible for: /p ul liConducting business analysis to understand business processes, workflows, and requirements. /li liGathering, analyzing, and documenting functional and non-functional requirements. /li liFacilitating stakeholder discussions, workshops, interviews, presentations, and solution demonstrations. /li liActing as a liaison between business users, technology teams, and external vendors to ensure clear communication and alignment. /li liSupporting solution design, testing activities, validation, and User Acceptance Testing (UAT). /li liAssisting in the preparation of business cases, feasibility studies, and post-implementation reviews. /li liSupporting pre-sales activities including requirement gathering, solution demonstrations, effort estimations, and proposal preparation. /li /ul pThe ideal candidate should possess: /p ul liA bachelor’s degree in business administration, Information Systems, or a related field. /li liA minimum of 1 year of experience in business analysis or a similar role. /li liGood understanding of requirement elicitation, business process modelling, SDLC, and Agile methodologies. /li liFamiliarity with requirements management tools and documentation standards. /li liStrong analytical, problem-solving, communication, and stakeholder management skills. /li liAbility to work independently and collaboratively within cross-functional teams. /li liStrong attention to detail and commitment to delivering high-quality outcomes. /li /ul h3Informazioni sull'azienda /h3 pKeells /p pJohn Keells Group is Sri Lanka's premier Diversified Company, listed in the Colombo Stock Exchange, and a 150-year pillar of the Sri Lankan economy. John Keells Group is widely recognized as Sri Lanka's Most Respected Corporate Entity /p pLeggi di più sull'azienda /p #J-18808-Ljbffr