Junior SMBs Account Manager (Italian Market)

Position Overview:

As a Junior SMBs Account Manager, you will play a crucial role in expanding Voxy footprint in the SMB market in Italy. You will be responsible for generating new business opportunities, both inbound and outbound, as well as renewing and maintaining relationships with existing clients. Your entrepreneurial mindset and proactive approach will be key in overcoming challenges and achieving sales targets. This role requires a blend of strategic thinking, relationship management, and a passion for driving business growth.

Key Responsibilities:

• Generate New Business Opportunities: Proactively identify and pursue new inbound and outbound business opportunities within the SMB market in Italy.
• Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their needs are met and fostering long term partnerships.
• Sales and Renewals: Drive sales growth by converting leads into clients and renewing contracts with existing clients.
• Market Research: Conduct thorough market research to identify trends, potential clients, and competitive landscape.
• Entrepreneurial Mindset: Demonstrate creativity in overcoming challenges and seizing opportunities in a competitive environment.
• Collaboration: Work closely with the marketing and product teams to align sales strategies with overall business goals.

Contract Type:

This specific engagement will be under an apprenticeship contract (contratto di apprendistato).

Qualifications:

• Language Skills: Strong proficiency in Italian and English (spoken and written) required.
• Age: This role is offered under a Contratto di Apprendistato in accordance with Italian law. Eligibility (including typical age range 18–29 or status such as NASpI/mobility indemnity) is determined by the applicable legislation.
• Education: Bachelor's degree in Business, Marketing, or related field preferred.
• Experience: Some exposure to B2B sales is a plus, particularly within the SMB sector. This role is structured as an entry point into a sales career under a formal training contract. Candidates who already hold an equivalent professional qualification or extensive track record in this area are not a fit for this contract type.
• Skills: Strong communication and negotiation skills, with the ability to build and maintain client relationships.
• Mindset: Process-driven and organized with a focus on automating services and improving efficiencies.
• TechSavvy: Comfortable using CRM software and other sales tools to manage and track client interactions and sales performance.
• Location: Must be based in Italy and able to work remotely (preferably in Milan or Turin).

Benefits:

• Compensation package aligned with Italian apprenticeship contract terms.
• Excellent benefits: well-being allowance, medical coverage, shortened workweek with Friday afternoon off, meal vouchers.
• Remote friendly work policies.
• Team-building activities throughout the year.
• Language classes w/ Voxy.
• Work with an awesome international team of super bright, creative, talented, and passionate individuals based around the world.
• Time Zones: ET(Eastern Time), BRT(Brasilia Time), SAMT(Samara Standard Time), Central European Time (CET).
• Permanent position after non-termination of the apprenticeship contract.