Client Success Manager

ppWe’re looking for a bClient Success Manager /b to join our team and help shape the future of contextual advertising as we continue expanding in bItaly /b. /p h3Who We Are /h3 pAt bSeedtag /b, we lead the way in contextual advertising with our machine learning‑powered platform. Our technology provides superior brand safety, human‑like content understanding, and advanced cookieless targeting, making ads more engaging and respectful. /p pFounded by two ex‑Googlers in 2014, we’ve grown to over 700 Seedtaggers across 17 countries and raised €250M to revolutionise digital advertising. /p h3Your Challenge /h3 ul lipbRevenue Growth Retention /b: Partner with local Sales leaders to identify growth opportunities, secure renewals, and encourage additional investment from clients. /p /li lipbOperational Excellence Execution /b: Ensure premium service delivery by implementing and optimizing local client success processes, SLAs, and KPIs aligned with regional standards. /p /li lipbStrategic Account Management /b: Serve as the senior contact for major clients and agencies in Italy, aligning their business goals with Seedtag’s solutions. /p /li lipbCross‑Functional Collaboration /b: Work closely with Sales, Operations, Product, and other internal teams to streamline execution and proactively meet client needs. /p /li lipbData‑Driven Insights Reporting /b: Oversee client performance reporting and provide strategic recommendations to improve results and media effectiveness. /p /li lipbMarket Competitive Intelligence /b: Stay up to date with advertising trends, competitors, and evolving client needs in the bItalian market /b to strengthen Seedtag’s position. /p /li lipbAdvocacy Thought Leadership /b: Represent Seedtag in client meetings, industry events, and forums in Italy, championing our contextual advertising approach. /p /li /ul h3What You’ll Need to Succeed /h3 ul lip3‑5+ years of experience in Client Success, Account Management, or a similar role within AdTech, Digital Media, or MarTech. /p /li lipProven track record in leading and scaling Client Success teams in a dynamic, high‑growth environment. /p /li lipIn‑depth knowledge of the digital advertising ecosystem, programmatic buying, and media agencies in bItaly /b. /p /li lipStrong record in client retention, revenue growth, and operational improvements. /p /li lipAbility to manage executive‑level relationships and influence senior decision‑makers. /p /li lipStrategic, data‑driven mindset with a solutions‑oriented approach. /p /li lipOutstanding leadership, communication, and negotiation abilities. /p /li lipFamiliarity with the Italian advertising landscape, client expectations, and regulatory context. /p /li lipExperience with tools such as Salesforce, JIRA, and business intelligence platforms is a plus. /p /li /ul h3Why Join Seedtag /h3 pbGrowth Opportunity /b: A key moment to join with vast career development prospects. /p pbFlexibility /b: At Seedtag, we trust you to balance work and life effortlessly with the option to work from home, the office, or even the beach in our hybrid mode. /p pbLearning Development /b: Online courses in ODILO, and optional English or Spanish group classes. /p pbInclusive Culture /b: We foster a supportive environment that values personal growth. /p pbFun Connection /b: Participate in team activities, company offsites, and more! /p h3Additional Perks /h3 ul liGympass: Access to wellness programs and fitness classes. /li liAccess to ticket restaurants. /li /ul pbReady to join the Seedtag adventure? /b Send us your CV and let’s grow together! /p pAt Seedtag, we’re committed to creating an inclusive environment where everyone can thrive. We welcome diverse perspectives as they fuel our innovation and growth. Please let us know if you require accommodations during the hiring process and we’ll ensure a positive and accessible experience. /p /p #J-18808-Ljbffr