SMB Customer Success Team Lead: Grow Retention & Revenue

pLexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine from our Milan HQ. You will own SMB CS execution, drive retention, expand relationships, and build a high-performing team in the legal AI space. /ppYou will report to CS Leadership and collaborate with cross-functional teams to maximize customer retention and revenue expansion while maintaining a focus on English and Italian language proficiency. /p #J-18808-Ljbffr