MES Solution Specialist

We are looking for a dynamic, results-driven Solution Specialist who possesses not only technical and functional skills but also the ability to engage with customers and challenge their business processes to drive value creation and business transformation, and to successfully lead the definition and implementation of DELMIA Apriso MES/MOM solutions. The position is based in Milan.
The DELMIA Apriso product portfolio is part of the DELMIA brand within Dassault Systèmes. This product suite is dedicated to providing a competitive advantage for its customers by letting manufacturers achieve and sustain operational excellence while adapting quickly and easily to market changes.

Role & Responsibilities

• Gain expertise in the DELMIA Apriso application suite and the 3DEXPERIENCE platform, leveraging its usage and value through Industry Processes
• Understand how our solutions fulfill business needs, contributing to larger deal sizes, accelerating deal closures, and ensuring successful go-lives
• Act as the key communicator, aligning efforts between programmers, algorithm experts, infrastructure consultants, and customers
• Articulate the value of our solutions by identifying and mapping customer requirements, evaluating their impact on business processes and KPIs, and tailoring communications for various stakeholders (e.g., Users, Process Owners, Business Owners)
• Analyze, validate, and test configurations to ensure alignment with customer technical requirements, processes, and expectations
• Deliver engaging demonstrations of configured solutions, highlighting the value they provide to the customer
• Provide functional support to customers during solution development and in daily operations
• Leverage the 3DEXPERIENCE platform dashboards and collaboration tools to provide transparency of activities and measurable results
• Design, develop, and customize MES/MOM solutions, including configuration and programming activities within DELMIA Apriso or equivalent platforms
• Collaborate with development teams to implement integrations, scripts, and custom logic supporting manufacturing processes and system interoperability

Qualifications

• Master's degree with proven experience as a Solution Consultant/Engineer in the IT/IS industry, particularly within Supply Chain domains (MES, MOM, ERP, PLM)
• Solid experience with MOM (Manufacturing Operations Management) and MES (Manufacturing Execution Systems)
• Proven hands-on experience in software development, including customization, system integration, and troubleshooting; strong programming skills in modern languages, with experience in scripting and database development.
• Experience within DELMIA Apriso is preferred; experience with C#/.NET Core and web application development is a must.
• Extensive experience in a relevant industry, preferably with international exposure.
• Strong knowledge of engineering principles, ICT sales methodologies, and ICT system integration
• Ability to present and negotiate solutions with internal and external stakeholders, including customer organizations
• Strong interpersonal and diplomatic skills to secure buy-in from both internal teams and customers regarding best practices and solution accelerators
• Availability to travel
• Fluency in English (written and spoken)

What's in it for you

• An international and diverse working environment in a collaborative team
• Flexible working hours with a hybrid working model, a good work-life balance
• Extensive skills and career development programs to build your journey with us
• Comprehensive benefits package with car, private health insurance, and meal voucher included