Customer Operations Manager II | EMEA
Deel
Overview
As the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment. You will shape client outcomes across a global, multi-country footprint and contribute to Deel's growth and transformation.
Retribuzione / Benefits
- Stock grant opportunities
- Remote work flexibility
- WeWork access
- Inclusive benefits and total rewards
- Competitive compensation
- Global exposure
Responsabilità
- Manage a diverse portfolio of accounts within the market segment
- Identify and flag risks to prevent churn and coordinate swift internal resolution
- Build and maintain relationships with key stakeholders and conduct regular business reviews
- Represent the voice of the customer by feeding back product and operational insights
- Ensure high-quality, day-to-day customer experience and timely handling of requests
- Coordinate with internal teams to ensure timely response and completion of requests
- Drive adoption of platform features to improve customer experience and retention
Requisiti fondamentali
- Minimum 4+ years of relevant work experience with client-facing roles
- Experience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity
- Strong relationship-building skills and ability to stay calm under pressure
- Quantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations
- Self-starter with a growth mindset and ability to handle fast-paced, high-responsibility environments
- Proven track record of achievement and delivering measurable business impact
- Strong analytical foundation with ability to manipulate and synthesize data
- Curious and motivated to make an impact
- Relationship builder
- Calm under pressure
- Collaborative
- Data analysis
- Ability to derive insights from complex datasets
- Synthesis of numbers into actionable recommendations
Offerta di lavoro pubblicata 1 giorno fa
Offerte di lavoro simili
- ...opportunities. You will serve as a trusted advisor on operational and product issues, while advocating for customers internally to drive expansion. The role involves... ...rewards adjusted by country Responsabilità Manage a high volume of small spend accounts in your...ConsigliatoRemotoOrario flessibile
- ...adherence, and regulatory compliance. You will lead complex MAP, PACT and PTA initiatives across the UK/EMEA, oversee study governance, and act as a key member of the Study Leadership Team, shaping operational strategy and risk management for high-profile #J-18808-LjbffrConsigliato
- ...ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to shape the operational engine for the Customer Excellence Group across EMEA. You will define the strategy, lead quarterly reviews, and partner with Finance, HR, and Sales to drive growth in a large, matrixed...Consigliato
- ...ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to drive strategic operations across Europe, the Middle East, and Africa. You will own the... ..., and cross-functional partnerships to enable customer success and post-sale outcomes at scale. A builder...Consigliato
- ...ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to drive strategic planning, financial rigor, and execution across... ...objectives, maintain performance cadences, and lead a high-impact operations team in a large, matrixed organization. The role emphasizes...Consigliato
- ...has an exciting position as Key Account Manager - End Customers, this is a remote based role, based in... ...Sales Engineers and Post-sales Support) to manage a 360º customer relation. /ppbr/ppbWHAT... ...events in Italy, SEUR and the EMEA region. /liliMeal vouchers /liliHealth...Remoto
1.000 €/mese
...motivated graduate to join Ericsson as a Managed Service (MS) Presales Lead - Intern.... ...with cross-functional teams and the EMEA MS Presales organization to serve customers across the region who are looking to outsource their operational activities. You will contribute to...Stage/Tirocinio- ...This role combines technical rigor with customer-facing leadership, contributing to secure... ...Assist in integrating security standards and managing cybersecurity projects Analyze client... ...regulatory constraints (LPM, NIS, RGPD, II 901, IGI 1300) Knowledge of security...Impiego permanenteOrario flessibile
41.424,25 € - 51.823,67 €
...Earth Observation, environmental management, exploration, science and... ...skills, talents and cultures, our customers (governments, institutions,... ...agencies, telecommunications operators), therefore have Space to... ...constraints (LPM, NIS, RGPD, II 901, IGI 1300) and security standards...Orario flessibile41.424,25 € - 51.823,67 €
...Earth Observation, environmental management, exploration, science and... ...skills, talents and cultures, our customers (governments, institutions,... ...agencies, telecommunications operators), therefore have Space to... ...constraints (LPM, NIS, RGPD, II 901, IGI 1300) and security standards...Impiego permanenteOrario flessibile- ...Ericsson GmbH in Rome invites a motivated graduate to join as Managed Service Presales Lead Intern. You will support presales for MS portfolio across EMEA, translate customer requirements into scalable delivery models, prepare proposals, and contribute to business development...Stage/Tirocinio
- ...dell'avviso pubblico per il conferimento di un incarico quinquennale di direttore di struttura complessa per l'Unita' operativa complessa CSM Subiaco Tivoli, pubblicato nel Bollettino Ufficiale della Regione Lazio n. 22 del 17 marzo 2026 e, per...Tempo determinato
- pFF cerca una figura di Responsabile gestione clienti per un'azienda specializzata nei servizi per la cura della persona. Il ruolo coordina le attività di gestione della clientela, garantendo assistenza e soddisfazione. /ppSi occuperà della gestione dei contatti con i clienti...
- pMBDA Italia SpA cerca un ILS Manager per supportare la gestione integrata del ciclo di vita di prodotti missilistici. Lavorerai nel team di Product Support con design authority, fornitori e colleghi internazionali per garantire l’integrità della configurazione e l’allocazione...
70.000 € - 95.000 €
...avrà la responsabilità di presidiare la Customer / Market Quality, governando il processo... ...standard di lavoro, obiettivi e modalità operative coerenti con un approccio fortemente... ...Customer Quality, Market Quality o Complaint Management in contesti industriali strutturati. /...Smart workingImpiego permanente- ...receive an alert: Create Alert (Senior) Customer Business Development Executive Job... ...Main Responsibilities: (TBD) Business Management Master the Ferrero sales call process... ...constructive relationship with the store manager Management of returns Store warehouse...TemporaneoImpiego permanente
35.057 € - 48.100 €
...ricerca di un Business Engineering Manager | Delivery Client Management... ...nella gestione operativa di progetti, delivery o staffing... ...raggiungimento degli obiettivi di customer satisfaction; /liliFavorire un... ...tecnologia, dall'ingegneria alle operations intelligenti, combiniamo una...Impiego permanenteLavoro ibridoRemotoOrario flessibile35.057 € - 48.100 €
ph3Business Engineering Manager | Delivery Client Management_Aerospazio... ...liEsperienza nella gestione operativa di progetti, delivery o... ...raggiungimento degli obiettivi di customer satisfaction; /li lifavorire... ..., dall'ingegneria alle operations intelligenti, combiniamo una...Impiego permanenteLavoro ibridoRemotoOrario flessibile- ...Services cerca un/una Service Delivery Manager da inserire nel team dedicato alla gestione... ...figura sarà il punto di riferimento operativo del cliente e coordinerà i team ESG Services... ...ESG Services di Service Delivery, Customer Success e Service Excellence. /p #J-18808...
- ...talents with different backgrounds. We are looking for an After Sales Account Manager for the Center of Italy. /p h3Key Responsibilities /h3 ul liManage the relationships with the customers, dealing for contracts and managing main claims. /li liMonitor the Customer Satisfaction...RemotoOrario flessibile
40.000 € - 55.000 €
...innovative strength time and again. After Sales Contract Manager Innovative ideas are the hallmark of our successes and move... ...well as during frame contract negotiation for existing or new customers Response to international tenders for the service topics involving...Lavoro ibridoOrario flessibile- ...Overview In questa posizione operi nell'area Export di SBD Group, all'interno del Team Customer Support, per sviluppare il business legato a Customer Support & Services. Coordini campagne di vendita come Win Team Leader per i Paesi assegnati, gestendo la proposta tecnico...
- ...funzione verrai inserito nell’area Export del SBD Group, nel Team Customer Support, per sviluppare il business legato a Customer Support... ...verso i prodotti MBDA, mantenendo un collegamento operativo con la Direzione CSS. L’opportunità offre un ruolo di frontiera...Lungo termine
- A leading company in refrigeration solutions is seeking an After Sales Account Manager for the Center of Italy. The ideal candidate will manage customer relationships, monitor KPIs, and ensure customer satisfaction while implementing strategies to achieve budget goals....RemotoOrario flessibile
- ...identificata sarà inserita nell’area Export di SBD Group nel Team Customer Support ed avrà l’incarico di sviluppare il business relativo... ...e di indirizzarlo verso i prodotti MBDA.Un’interfaccia operativa con la Direzione CSSRequisiti Professionali e Competenze:Diploma...Tempo pieno
- ...identificata sarà inserita nell’area Export di SBD Group nel Team Customer Support ed avrà l’incarico di sviluppare il business relativo... ...President e dal Head of Area corrispondente.Un’interfaccia operativa con la Direzione CSS.Agire da Win Team Leader per le campagne...Tempo pieno
42.000 €
...ruolo di Incident Response Manager. Entrerai a far parte... ...team di eccellenze che opera per importanti player... ....Lgs. 198/2006 e ss.mm.ii. Company Overview... ...value to our people and customers. Our goal for 2025 is to... ...experience through M&A operations and partnerships with the...Smart working- ...Inix Group Italia Srl cerca un Project Manager con almeno 3 anni di esperienza nella gestione di progetti IT. La figura scelta lavorerà on-site a Roma, costruendo relazioni solide con i clienti e gestendo le comunicazioni. Offriamo un inserimento in un contesto strutturato...Lavoro ibridoRemoto
- ...e-work SpA cerca un/a Store Manager con forte motivazione e passione per il Retail, capace di guidare il team, rispettare le linee guida e raggiungere gli obiettivi commerciali nel punto vendita di Roma. Viene richiesta un’esperienza di 3–5 anni in ruoli simili, buone...
- ...SITE SpA cerca un IT Operations Manager per presidiare l’operatività ICT presso un proprio Cliente a Roma. Il ruolo prevede monitoraggio, gestione e continuità dei servizi, supporto operativo e rispetto dei livelli di servizio. Nello specifico si occupa di incident...Turni
Ricerche correlate