Account Manager, Milan

ph3About Us /h3pAt Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world! /ph3Hybrid - based from our Milan office up to 2 days per week plus 50% travel /h3pYou must have the right to work in Italy to apply for this role, with fluent/native Italian and English language skills. Please not that this will be a 1 year fixed term contract (that can be renewed). /ppDo you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building positive relationships? Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the determination to be our next Account Manager to join our outstanding Partner Services team in our Milan ffice! /ph3Role Description /h3pYou will be supporting the Local Partner Services team in Milan. You will be responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.comBV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers. /ph3Key Job Responsibilities and Duties /h3ulliIdentify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business; /liliResponsible for maintaining a strong relationship with the accommodation partners (i.e. visiting accommodations, contacting on regular basis); /liliActing on leads, partner feedback and information on competitor activity; /liliAble to translate statistics and insights about Booking.com's competitors as well as local market knowledge into relevant actions; /liliResponsible for providing trainings to accommodations about the online reservation systems; /liliPartner events: support in organizing Booking.com events and webinars, as well as participating in external events and trade fairs representing the company. /li /ulh3Role Qualifications and Requirements /h3ulliSignificant experience in a relevant account management/sales/business development function /liliProficient in spoken and written English and Italian /liliAffinity or experience within e-commerce and/or hotel, travel sales industry /liliProactive with a sense of responsibility and can work independently /liliAccurate, strong analytical skills and an eye for detail /liliA team player, self-motivated, flexible and open to change /liliDriver’s license /liliAvailability to travel up to 50% of your time /li /ulh3Benefits Perks - Global Impact, Personal Relevance /h3pBooking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: /pulliAnnual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave /liliHybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) /liliIndustry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit /li /ulh3Diversity, Equity and Inclusion (DEI) at Booking.com /h3pDiversity, Equity Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. /ppTake it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” /ppWe ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. /ppBooking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. /ph3Pre-Employment Screening /h3pIf your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position. /p /p #J-18808-Ljbffr