Cluster Groups & Events Sales Executive - Six Senses Rome & Milan (Based In Milan)

ph3Cluster Groups Events Sales Executive - Six Senses Rome Milan (Based in Milan) /h3 pAzienda : Ihg, L.c. Tipo Lavoro : Full Time Italy /p h3Descrizione Lavoro - Cluster Groups Events Sales Executive - Six Senses Rome Milan (Based in Milan) /h3 bDescription /b pAs the Cluster Groups Events Executive for Six Senses Milan and Rome (based in Milan), you will be a vital connector between our guests and group experiences. This role requires eye for detail, excellent communication skills, and a strong sense of organization to ensure every inquiry is handled with care, from first contact to signed agreement and seamless handover. /p pYour mission is to manage all inbound group inquiries across the three properties, ensuring high conversion, smooth coordination, and exceptional service throughout. With a blend of strategic thinking and genuine warmth, you will support revenue goals while helping create meaningful moments that reflect the Six Senses philosophy. /p pYou will work closely with the Cluster Director of Groups Events, Cluster Director of Sales, on-site property teams to ensure a cohesive and thoughtful approach to event sales across the cluster. /p pb1. Lead Management Conversion /b /p pRespond to and manage all group leads for Milan, Rome, and Ibiza, guiding each inquiry from initial request to confirmed status. /p pEnsure timely, brand-aligned proposals and maintain an active, organized sales pipeline. /p pNegotiate terms, build proposals, and coordinate with internal teams to ensure each event is properly scoped and positioned for success. /p pOversee the contract process until signature, before handing over to on-property teams for execution. /p pb2. Collaboration Coordination /b /p pWork in close partnership with on-site teams, ensuring flawless communication and event understanding post-sale. /p pActively participate in internal calls, site inspections, and sales presentations when required. /p pSupport cross-selling opportunities between properties, especially Ibiza and the Italian cluster. /p pMaintain an ongoing dialogue with other departments and property teams to align business goals and forecast accuracy. /p pb3. Client Experience Relationship Building /b /p pBuild and nurture strong client relationships, acting as a trusted advisor throughout the planning phase. /p pUnderstand and anticipate client needs, proposing thoughtful solutions aligned with the Six Senses experience. /p pProvide continuity of service, ensuring each client feels understood, supported, and excited about their event. /p pb4. Logistics Reporting /b /p pCoordinate logistical elements of group events, from venue details to AV, catering, and transport in collaboration with on-site teams. /p pKeep group and MICE databases up to date, and manage reporting and tracking tools with accuracy. /p pSupport the execution of tools like Delphi, Opera, and Microsoft Office in day-to-day operations. /p pCluster Offices are located in the San Babila area, in the heart of Milan. /p pSix Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment. /p pbQualification /b /p ul li3–5 years of experience in group/event sales, preferably in luxury hospitality. /li liStrong interpersonal, communication, and negotiation skills. /li liFluency in English and Italian (Spanish or other languages are a plus). /li liProficiency in Opera, Delphi, Microsoft Teams, and Microsoft Office Suite. /li liSolid understanding of the luxury guest journey and Six Senses values. /li liA collaborative and detail-oriented mindset. /li liEU work permit or EU citizenship required. /li /ul pIhg, L.c. /p pAt IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? /p /p #J-18808-Ljbffr