Italian Customer Service Advisor - Work at Home

Italian Customer Advisor for Airbnb (Nightshift) - Work from Home, Italy

As a customer service specialist in this project, your daily responsibilities will include:

Join a specialized and open-mind team that offers support through written communication and phone

Meet and exceed our service quality goals, compliance regulations and productivity targets

Be responsible to follow the direction of management and provide feedback

Your future project: join our Italian Customer Support team. Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

Experience in Costumer Service Premium Support is mandatory

Native or proficient level of Italian (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

High-speed internet access and appropriate conditions for remote work

Availibility to work Nightshifts

Paid professional training

Private healthcare & dental insurance (after six months of employment)

Here, you can improve your quality of life and grow your career.

Watch this video to get a sneak peak of the job in action

#