ADDETTO/A CUSTOMER SERVICE E PLANNING

For our Customer Service team in Italy (Assago) we are in search of an engaged and competent person at the earliest possible date for the position of

Customer Service Representative (f/m/d) What to expect:

The Customer Service Representative is responsible for providing the highest level of service to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.

Generates new and repeat business through customer service initiatives.

Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.

Monitors and ensures delivery date and product quality to meet customer requirements; Supports local Customer Service teams, and provides support for other teams when needed.

4 years’ experience in a customer service role, or equivalent combination of education and experience.

• Strong ability and desire to provide excellent customer service and to promote and maintain high standards of quality.
• Professional verbal and written communication skills in Italian and English
• Proficient in MS Office; Demonstrates profound planning and organization skills and works very structured.
• Self-motivated and result-oriented and a good team worker (cross-cultural).
• Permanent contract

Fruit & drinks

This position is located at our Milan office:

If you are a highly motivated individual with the desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, then apply online with your salary expectations and earliest possible starting date.