BRANCH DELIVERY COORDINATOR

Job ID: 3200207 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Analyse and implement changes to keep quality and productivity at a consistently high level

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work collaboratively with management-level colleagues to standardise shift practices

Lead Under the Roof team

You’ll work on a Night Shift pattern from Wednesday - Saturday at DSS2. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. A typical shift is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our ‘under the roof’ associates process shipments for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts.

Bachelor's degree

Relevant experience in using data or anecdotal evidence to influence business decisions

Advanced proficiency in verbal and written English and local language

Experience working with Lean, Six Sigma and Kaizen techniques

Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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