Monitoring Architect
ING Bank N.V., Milan branch
ING Bank N.V., Milan branch is looking for a Customer Journey Expert to enhance customer experiences in dispute management and disallowance related to cards and payments. The ideal candidate will monitor process performance and coordinate across multiple departments to ensure effective dispute resolutions.
This role requires a Master's degree and 3–5 years of relevant experience, with strong stakeholder management and communication skills. The position offers a hybrid working model with benefits focused on flexibility and well-being.
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Offerta di lavoro pubblicata 2 giorni fa
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