Microsoft Technology Account Lead (MTAL)

ph3Microsoft Technology Account Lead (MTAL) /h3 h3Qualifications /h3 pJob Qualifications /p h3Additional Information /h3 pEqual Employment Opportunity Statement /p pAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. /p pJob candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. /p pAvanade is committed to providing veteran employment opportunities to our service men and women. /p pAs you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look! /p h3Create a future for our people that focuses on /h3 ul liExpanding your thinking /li liExperimenting courageously /li /ul pAvanade is the leading provider of innovative digital, cloud, and advisory services, business solutions, and design-led experiences across the Microsoft ecosystem. Every day, our 60,000+ professionals in 26 countries make a genuine human impact on our clients, their employees, and their customers. /p pWe are currently expanding our Infrastructure Community in Portugal to drive a strategic, large-scale digital transformation project for a major player in the insurance sector. This project focuses on modernizing core life insurance systems, optimizing hybrid environments, and accelerating secure cloud adoption. /p h3Role Purpose /h3 pAs a bSenior Infrastructure Consultant /b, you will serve as a technical anchor and trusted advisor. You will design, build, and migrate enterprise-grade cloud environments using the Microsoft Azure ecosystem. You will ensure that the infrastructure supporting core insurance operations is secure, highly available, compliant with financial regulations, and fully automated. /p h3Key Responsibilities /h3 ul libDesign Deploy: /b Create high-level and low-level designs (HLD/LLD) for scalable enterprise infrastructure on Microsoft Azure (IaaS and PaaS). /li libHybrid Integration: /b Architect secure connectivity between on-premises datacenters and Azure cloud services using ExpressRoute, VPNs, and Azure Virtual WAN. /li libCore Modernization: /b Support the migration of legacy insurance applications and workloads to modern cloud native architectures. /li /ul h3Automation DevOps /h3 ul libInfrastructure as Code (IaC): /b Standardize environment provisioning using Terraform, Bicep, or ARM Templates to eliminate manual configuration drift. /li libCI/CD Pipelines: /b Collaborate with DevOps teams to integrate infrastructure deployments into Azure DevOps or GitHub Actions pipelines. /li libScripting: /b Develop robust PowerShell or Azure CLI scripts to automate routine operations, compliance checks, and patching tasks. /li /ul h3Security, Compliance Business Continuity /h3 ul libIdentity Access: /b Implement strict Zero Trust models using Microsoft Entra ID (formerly Azure AD), RBAC, PIM, and Conditional Access policies. /li libData Protection: /b Configure Azure Key Vault, disk encryption, and data-at-rest/in-transit protection to safeguard sensitive policyholder information. /li libResilience: /b Design and test rigorous Disaster Recovery (DR) and Backup strategies utilizing Azure Backup and Azure Site Recovery (ASR) to meet strict insurance RTO/RPO metrics. /li /ul h3Consultative Leadership Stakeholder Management /h3 ul libTrusted Advisor: /b Act as the main technical point of contact for the client’s IT leadership team, aligning infrastructure choices with business goals. /li libMentorship: /b Guide and mentor junior team members within the Avanade delivery unit. /li libCost Optimization: /b Monitor cloud spends and resource utilization using Azure Advisor and Microsoft Cost Management to deliver FinOps recommendations. /li /ul pWe are seeking a highly skilled bCloud Security /b specialist with deep expertise across the Microsoft Cloud security ecosystem to help clients design, implement, and optimize secure cloud environments. The successful candidate will work with enterprise customers to assess security posture, define cloud security strategies, architect secure solutions, and deliver security transformation initiatives across Microsoft Azure and Microsoft Security platforms. /p pThis is a client-facing consulting role requiring a blend of technical expertise, advisory capability, and stakeholder management skills. The consultant will collaborate with security leaders, cloud architects, engineers, and business stakeholders to enable secure adoption of cloud technologies while maintaining compliance and resilience. /p h3Key Responsibilities /h3 h3Security Advisory Consulting /h3 pConduct cloud security assessments, maturity reviews, and gap analyses. /p pAdvise clients on Microsoft security best practices, Zero Trust architecture, and cloud governance. /p pDevelop security roadmaps, operating models, and remediation plans. /p pSupport security strategy and cloud transformation initiatives. /p h3Cloud Security Architecture /h3 pDesign secure Azure landing zones and enterprise cloud platforms. /p pArchitect solutions aligned with Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). /p pDefine security controls for identity, networking, data protection, and workload security. /p pConduct architecture reviews and security design assurance activities. /p h3Microsoft Security Platform Implementation /h3 ul liImplement and optimize Microsoft Purview /li liAzure Policy and Governance Controls /li liConfigure Continuous Security Monitoring and Threat Detection capabilities. /li /ul h3Identity Access Management /h3 ul liDesign and implement Conditional Access /li liPrivileged Identity Management (PIM) /li liIdentity Governance /li liRole-Based Access Control (RBAC) /li liImplement Zero Trust identity strategies. /li /ul h3DevSecOps Automation /h3 pIntegrate security controls into CI/CD pipelines. /p pImplement Infrastructure as Code security using Terraform, Bicep, and Azure DevOps. /p pEstablish Policy-as-Code and compliance automation. /p pSupport secure application and container deployment practices. /p h3Align cloud environments with security and regulatory frameworks such as: /h3 ul liISO 27001 /li liNIST /li liSOC 2 /li liEssential Eight (where applicable) /li /ul pAssist with audit readiness and security governance activities. /p pDevelop security standards, policies, and reference architectures. /p h3Client Stakeholder Engagement /h3 pFacilitate workshops and technical design sessions. /p pPresent recommendations to technical and executive audiences. /p pSupport presales activities including solution design, effort estimation, and proposal development. /p pMentor junior consultants and engineers. /p pAvanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client’s businesses. /p pAs a Dynamics 365 CRM Support Engineer, you bring strong customer engagement functional knowledge and hands-on technical experience to our Shared Services team. This is a hybrid role - you'll understand CRM business processes across Sales, Customer Service, Marketing and Field Service, while also being able to investigate, configure, customise and resolve technical issues across Dynamics 365 Customer Engagement and the Power Platform. You are energetic and passionate about using Dynamics 365 CRM to solve practical business problems and improve customer outcomes. /p pYou will provide functional and technical support across active client environments, with a focus on Dynamics 365 CRM, Dataverse, model-driven apps and Power Platform automation. You will act as a key point of contact for CRM-related queries, configuration requests, user issues, integrations and low-to-medium complexity enhancements. /p pbYou must be an Australian citizen to apply; existing clearance will be viewed favourably. /b /p h3Essential Functions /h3 ul liProvide day-to-day functional support for Dynamics 365 CRM applications, including Sales, Customer Service, Field Service, Marketing/Customer Insights and related Power Platform components /li liAnalyse client issues and requests, translating them into functional specifications, configuration changes, automation opportunities or development requirements /li liConfigure and support CRM processes across leads, opportunities, accounts, contacts, cases, queues, SLAs, knowledge management, work orders and customer journeys /li liPrepare and maintain functional design documentation, technical notes, test scripts, release notes and support runbooks /li liFacilitate workshops and triage sessions with clients to diagnose issues, confirm requirements and drive practical decisions /li liSupport data migration, data quality, duplicate detection, security role changes and Dataverse configuration activities /li liConduct functional and technical testing of configuration changes, customisations, integrations, patches and release items during sprint and release cycles /li liManage and prioritise support tickets, ensuring timely resolution aligned to SLA commitments /li liContribute to knowledge base articles and shared services documentation to improve team efficiency /li liSupport SIT, end-user training, UAT, release readiness and go-live activities /li liFacilitate functional sessions and support status meetings with clients /li liOwn service deliverables including documentation, test plans and support artefacts, taking personal ownership of deliverables and outcomes /li /ul pAt Avanade, our cybersecurity specialists are innovators and challengers of the status quo. If you're an experienced Data Protection specialist who enjoys solving complex challenges, this might be the perfect opportunity for you. /p pIn a client-facing consulting role, you will work on exciting projects that transform our client's Data Protection solutions through the design and implementation of predominantly Microsoft Data Protection technologies, with a focus on the Microsoft 365 security capabilities. As a member of our security practice, you will work for both Avanade and Accenture clients, ranging from medium to large global enterprise clients. /p pJoin a curious and diverse team that's passionate about next-gen tech and establish yourself as a Leader in the Data Protection space. Together, let's transform cyber security. /p h3Key Responsibilities /h3 pAs a member of Avanade’s security practice, you will be in a unique position to work for both Avanade and Accenture clients, ranging in size from medium to large global enterprise clients. You will have the opportunity to contribute to the entire Avanade organisation by being a collaborative and knowledge-sharing individual, with the real opportunity to help shape the global Avanade security offerings as well as demonstrating your thought-leadership by producing blogs and articles for your region and for Avanade.com. We actively encourage and provide opportunity to undertake innovation, training, and development to ensure you are always at the cutting-edge Microsoft Security technology and our vendor solutions.This is a fantastic opportunity to establish yourself as a leader in the Data Protection space. You will learn how to deliver and solution large and global Data Protection solutions, as well as gain the knowledge and experience of Microsoft's broader Security, Compliance, and Identity (SCI) ecosystem, which is already recognised as a world-leading integrated security platform. /p h3You Will /h3 ul liWork with Avanade customers to design and implement Zero Trust architectures using Microsoft security solutions, focusing on data protection. /li liLead the deployment and configuration of: ul liMicrosoft Purview for data governance, compliance, Information Protection, Data Loss Prevention and Inside Risk Management /li liMicrosoft Defender for Endpoint, Identity, and Cloud Apps /li liMicrosoft Defender for Cloud for cloud security posture management /li /ul /li liDevelop and maintain data classification, labelling, and retention policies. /li liDevelop and implement DSPM strategies for AI systems, ensuring secure data flows, model integrity, and privacy compliance. /li liConduct data protection risk assessments and recommend mitigation strategies. /li liSupport security workshops, discovery sessions, and technical governance activities. /li liProvide guidance on compliance frameworks, data lifecycle management, and privacy controls. /li liProvide technical guidance and training to internal teams on Microsoft security tools. /li liStay current with emerging threats, vulnerabilities, and Microsoft product updates. /li liWork independently, with occasional validation of work efforts against strategic and operational objectives. /li /ul /p #J-18808-Ljbffr