Field Service Engineer - Medical In Tuscany

Experteer OverviewIn this role you will service Stryker medical devices at customer sites across central Italy, focusing on repair, calibration, and preventive maintenance. You will collaborate with sales, quality, and customers to ensure compliant, high-quality service and documentation. You’ll install systems, update software/hardware, and provide technical training to staff. This field‑based position offers extensive travel and a clear impact on device reliability and patient care.Retribuzione / BenefitsRepair and inspect Stryker electronic/mechanical products at customer sitesPerform annual MDR-compliant inspections and calibrations at customer sitesDocument technical activities and access information using software toolsAssist Quality/field safety with recalls, alerts, and field noticesFulfil service contracts with scheduled maintenanceProvide technical training to internal and external personnelInstall Stryker systems at customer sites and perform software/hardware updatesProvide technical support to internal (sales) and external customersDocument service activities for internal/external use and enable traceabilitySupport billing and contribute to sales goalsCoordinate field visits with sales/customer service teamsMaintain professional relationships with hospital staff and procurement teamsAttend meetings and deliver team presentationsTravel approximately 80% with some remote/home-based workResponsabilitàBachelor in Electronic/Mechanical/Biomedical Engineering or equivalentFluent Italian and English (spoken and written)Adequate computer skills (Microsoft Office, Outlook)1–3 years of experience in medical device repair or hospital/healthcare settingIT experience at administrative and technical levelAbility to build relationships with customers to foster loyaltyService orientation, persistence, positive mindsetStress tolerance and self-disciplineKnowledge of Oracle, SAP, or Salesforce is a plusWillingness to travel 80%Requisiti fondamentaliCompany vanphone & laptopflexible working hourscareer development opportunitiesbonus potentialcomprehensive benefits package#J-18808-Ljbffr