Reservations Manager

Hosco.com

Anacapri (NA)

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.

Themaindutiesandresponsibilitiesare:

Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

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Offerta di lavoro pubblicata 2 giorni fa

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