Specialist, Post-Verto Planning (PVP) - Florence

About Verto

Verto is on a mission to provide the best possible start to college. We make travel and experiential education a core part of the first year, enabling students to begin their academic journey overseas before transferring to one of 70+ partner universities in the United States.

We are building a more accessible, more impactful model of higher education. We are a fast-growing, mission‑driven organisation creating transformational global experiences.

About the Role

The Specialist, Post‑Verto Planning (PVP) is a Florence‑based role dedicated to empowering students to confidently navigate their next steps after Verto through individualized guidance, strategic planning, and dedicated support—equipping them to pursue their goals with clarity and purpose. This position focuses on the Post‑Verto Strategy (individualized guidance) and the Post‑Verto Plan (the final pathway).

Reporting to the Manager, Post‑Verto Planning, this position will support the execution of PVP programming at the location, ensuring every student—whether Channel or Traditional—leaves Verto with a clear, documented, and achievable next step.

What You’ll Be Doing

Strategic Individualized Advising

• Case Management: Own a portion of the location’s PVP caseload, specifically managing students interested in applying to Verto’s Direct Transfer partners.
• Strategy Implementation: Conduct Post‑Verto strategy conversations with students, focusing on their Channel program requirements, Direct Transfer goals, or support of independent college applications.
• 1:1 Support: Conduct 1:1 sessions to provide DT partner recommendations, career interest exploration, and major alignment.
• Verto Continuation Support: Advising students with regard to Verto’s Associate’s Abroad Global Pathway. Robust semester close‑out support to maintain engagement for multi‑semester students and support their transition to their next Verto location.
• Academic Support: Support schedule and census auditing for Channel students, approve Channel add/drop requests, conduct midterm academic reviews with other team members, and support local tutoring coordination and advising, including “off‑track” students, international students, and those in the Low GPA Pathway.

Application & Pipeline Management

• Verto Direct Transfer (DT): Accountable for the movement of Verto DT applications through the pipeline, including initial vetting for eligibility and completeness.
• Documentation: Ensure 100% accuracy in Salesforce for student strategies and final Post‑Verto Plans to meet global Key Performance Indicator targets.

Programming & Group Engagement

• Workshops & Events: Support orientation/discovery sessions, DT application workshops, and Channel‑specific advising sessions.
• Partner Engagement: Support coordination of university partner site visits and facilitate student participation in pre‑departure and onsite webinars to increase partner‑to‑student interaction.
• Peer Learning: Develop and moderate onsite “Channel Communities” to encourage best‑practice sharing and community engagement among students.

Leadership & Collaboration

• SSA Mentorship: Work with Student Success Advisors (SSAs) on initial PVP 1:1 conversations with students, course audit support, and Salesforce documentation.
• Cross‑Functional Coordination: Collaborate with University Partnerships (UP) Verto Headquarters on programming development, and partner with Account Managers to ensure partner expectations are met.
• Operational Efficiency: Support “Melt” tracking by identifying students who cancel additional semesters and streamline end‑of‑semester plans.

What We’re Looking For

Must‑Have Qualifications

• Bachelor’s degree required, preferably from a U.S. institution.
• Fluency in English and strong professional cross‑cultural communication skills.
• Strong attention to detail and excellent organizational skills.
• Strong team orientation and desire to contribute toward team priorities and needs.
• Maintains a positive, problem‑solving mindset when confronted with unfamiliar and/or complex issues.
• Exceptional empathy, "sounding board" capabilities, and the ability to navigate high‑pressure application deadlines.
• Must be legally authorized to work in-country at time of hire. No visa sponsorship provided.
• Candidates are expected to be available full‑time from July to December in‑person at the Verto Florence Study Center.

Nice‑to‑Have Qualifications

• U.S. study abroad or university experience strongly preferred.
• 1‑3 years of experience in a student‑facing position involving university students or young adults.
• Basic/working knowledge of Italian.
• Proficiency in case management—logging cases, reporting (Salesforce), Google Suite, and a willingness to adopt emerging AI advising tools.
• This role follows the established local staffing schedule, which may vary to accommodate program needs in the Fall semester; some evening or weekend hours may be required as part of the role.

Even if you don’t meet 100% of the required qualifications, you should still consider applying.

Right to Work (Legal Requirements)

You must have the legal right to work in Italy. Verto Education is unable to sponsor visas for this role.

Accessibility & Accommodations

Verto is committed to providing reasonable accommodations to candidates with disabilities. If you require support during the recruitment process, please let us know.

Data Privacy

By applying for this role, you acknowledge that Verto Education will process your personal data for recruitment purposes. This includes assessing your application, communicating with you, and managing the hiring process. Your data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Equal Opportunity Employer

Verto Education is an equal opportunity employer. We are committed to building an inclusive and diverse workplace and welcome applications from all qualified candidates. We do not discriminate on the basis of any protected characteristic, including race, religion or belief, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.