TECHNICAL SALES SUPPORT SPECIALIST

Function: Service Corporate

Reporting Line: Service Manager

Employment Contract Type: Permanent

Other: Availability to travel in Italy and Abroad

Education - Bachelor’s or master’s degree in Electrical Engineering, Electronic Engineering, Power Engineering or related disciplines; or, alternatively, a technical qualification with at least three years’ proven experience in the photovoltaic sector.

Languages - Fluent in Italian and in English. Other languages are a plus.

OVERVIEW

A historic Italian brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems.

The company is currently engaged in an ambitious growth and development program, supported by significant investments in technology, organization, and management, with the aim of strengthening its position in the solar inverter market and building a solid, future-oriented structure.

With a comprehensive and competitive product portfolio, it enters the market with clear and ambitious goals.

JOB SUMMARY AND SCOPE

The Technical Sales Support Specialist provides technical and commercial support to the sales network, distributors, installers and end customers, contributing to business development through solutions that meet customers’ technical and financial requirements.

This role works alongside the sales team in pre-sales activities, in drawing up quotations and in negotiations, highlighting the benefits of inverters and storage solutions and providing support with their selection, sizing and integration.

ACTIVITIES

• Provide pre-sales technical and commercial support to the sales network, distributors and customers, in coordination with the Sales and Service departments.
• Gather customer requirements during pre-sales meetings and analyses specifications, verifying feasibility and technical requirements.
• Design residential, commercial, industrial and utility-scale photovoltaic systems with monitoring and storage systems.
• Define preliminary configurations for inverters, storage and monitoring, checking compatibility and integration constraints.
• Carry out technical and economic comparisons between solutions, highlighting performance, costs and benefits for the customer.
• Prepare technical data sheets, component lists and responses to specifications to support quotations and tenders.
• Prepare technical and commercial proposals and tender documents in collaboration with the Sales team, supporting follow-up and negotiations.
• Conduct pre-sales presentations and demonstrations, illustrating the configurations, performance and benefits of the proposed solutions.
• Handle technical enquiries regarding proposals and suggest alternatives, guiding the customer through the decision-making process prior to placing an order.
• Deliver technical and commercial training for customers, distributors and the Sales team, highlighting the benefits of the products.
• Attend trade fairs, events and webinars, identifying technical and commercial opportunities.
• Collaborate with Product Management, R&D, Service and Quality to resolve technical issues and tailor solutions to customer needs.
• Monitor regulations, technical standards, competitors and trends in the photovoltaic market.

TECHNICAL SKILLS

• Knowledge of the photovoltaic market, key components and customer requirements.
• Experience in sizing and configuring photovoltaic inverters and energy storage systems.
• Familiarity with energy storage systems (BESS) and energy policies.
• Ability to read single-line diagrams.
• Knowledge of electrical regulations and grid connection requirements.
• Use of design and simulation software (e.g. PVsyst, AutoCAD, etc.).
• Good knowledge of communication protocols.

BEHAVIORAL SKILLS

• Customer focus and a focus on technical and commercial results.
• Ability to present solutions and highlight technical and economic benefits.
• An analytical and problem-solving approach.
• Ability to collaborate with Sales and technical departments.
• Prioritisation skills and organisational autonomy.
• A knack for providing technical advice and supporting negotiations.